CSR- In office Sales Representative

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- In office Sales Representative role at Fred Loya Insurance Agency

The Customer Service Representative is responsible for selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for possible new business.

• Provide professional, courteous service to internal and external customers.
• Answer questions regarding the customer's policy.
• Accept payments and process transactions.
• Identify potential needs the customer may have regarding their policy.
• Follow up with customers on quotes, renewals, and cancellations.
• Participate in marketing initiatives for new business development as needed.
• Maintain a neat and clean work area and office.
• FNOLs (vehicle inspections).
• Taking vehicle pictures (squatting, bending, and flexing may be required).
• Bank deposits.
• Position is full-time.
• Other duties as assigned.

• Computer literate with basic to intermediate skills.
• Bilingual (English/Spanish) helpful.
• Excellent communication skills; assertive with the ability to provide a first-rate customer experience.
• Must pass state licensing requirements.
• Flexible schedule and reliable transportation.

• High School Diploma.
• Previous customer service experience is helpful.

• Seniority level:
  Entry level.
• Employment type:
  
  Full-time.

• San Bernardino, CA: $16.50 - $18.00 per hour.
• Victorville, CA: $18.00 - $18.50 per hour.
• Apple Valley, CA: $18.00 - $18.50 per hour.