Personal Shopper - Sam's
Listed on 2026-03-10
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Position Summary
Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and making efforts to meet Membership goals.
Safety ResponsibilitiesMaintains the safety of the Facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, following proper forklift spotting procedures, handling and disposing of hazardous materials, following Company steel standard guidelines, and reporting unsafe situations to Management.
Member Order FulfillmentFulfills member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring accuracy of orders and invoices, securing items until members arrive, and following up on out‑of‑stock merchandise to meet member needs.
Work Prioritization and CollaborationCompletes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks, communicating progress, determining and recommending ways to address improvement opportunities, and adapting to and learning from change and feedback.
Member ServiceProvides member service by acknowledging the member, identifying needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
Ethics and IntegrityComplies with company policies, procedures, and ethics standards by implementing related action plans using the Open Door Policy and applying them in executing business processes and practices.
Core ValuesRespect the Individual:
Embraces differences in people, cultures, ideas, and experiences, creating a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform, helping to attract the best talent. Works as a team, builds strong and trusting relationships, and communicates with impact, energy, and positivity to motivate and influence. Strengthens the team by mentoring others and recognizing contributions and accomplishments.
Act with Integrity:
Maintains and promotes the highest standards of integrity, ethics, and compliance; models Walmart values; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company; acts in a self‑less manner, consistently humble, self‑aware, honest, fair, and transparent.
Serve our Customers and Members:
Delivers results while putting the customer first; makes decisions based on reliable information; balances short‑ and long‑term priorities; considers how one's work impacts the team's ability to deliver on our purpose for all stakeholders.
Strive for Excellence:
Displays curiosity and a desire to learn; takes calculated risks and demonstrates courage and resilience; drives continuous improvements; is open to and uses new technologies and skills and supports others through change.
At Sam's Club, we offer competitive pay, performance‑based bonus awards, and other great benefits for a happier mind, body, and wallet!
- Health benefits include medical, vision, and dental coverage
- Financial benefits include 401(k), stock purchase, and company‑paid life insurance
- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see - Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam's…
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