Security Contract Manager - US Consulate

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* About the role:

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* ** Duties included but not limited to:
*** Lead, supervise, and mentor security staff and supervisors
* Manage daily operations in conjunction with the Supervisory team and maintain communication with the Contracting Officer’s Representative
* Monitor and provide advice regarding security threats, ensuring compliance with U.S. requirements
* Oversee rostering, recruitment, performance, and disciplinary processes
* Manage financials, including invoice approvals and budget oversight
* Ensure contract compliance and high-quality service delivery
* Drive KPI performance and implement continuous improvement strategies
* Maintain accurate records and update SOPs
* Conduct audits, manage client reporting, and produce monthly/quarterly reports
* Handle customer feedback and staff attendance issues
* Providing assistance where required to state / divisional team where resourcing gaps exist
* Providing periodic reviews/audits, action plans and coaching to ensure best practice processes and procedures across our state offices
* Participating in recruitment and competency development plan discussions as required by the Chief Financial Officer
* Coaching new employees and or as development needs require
* Coordinating, arranging and leading monthly teleconference with the Commercial Managers
* Business Partnering including
* Profit improvement strategies
* Customer profitability
* Revenue analysis
* Pricing review
* Contract review
* Contract costing
* EBA and Award knowledge
* Periodic customer profitability and negative contribution customer review and negotiations
* Developing and improving a methodology and practice for measuring site profitability
* Developing and improving a standard Costing Model
* Improving the quality and reliability of Costing skills and practices across all business units
* Overseeing the costing of all National Tenders and all Tenders over $1m per annum in Revenue, including risk assessment
* Improving business profitability by assisting Commercial Managers in driving their Profit Improvement Plans
* Developing and implementing initiatives as part of the Annual Planning Process
* Improving quality and usefulness of decision-making information
* Standardising and improving efficiency of processes and procedures which are common across all business units
* Maintaining a focus on LCR management and reporting based on actual data not theoretical costings
* Developing, maintaining and rolling out standard (or harmonised) state and consolidated balance scorecard and KPI’s
* Assisting in analysing Customer profitability
* Standardising and improving efficiency of Month end close and reporting processes across all business units
* Providing a linking role between the FP&A team and Commercial Managers with respect to Forecasting and Budgeting
* Producing project plans
* Producing guidelines
* Improve controls and management around the annual price increase process
* Providing analytical support to states/divisions
* Enterprise Agreement analysis to ensure costing compliance
* Participating in agreed projects and initiatives as required
* Ensuring business continuity with Commercial Managers
* Ensuring commercial activities are aligned to business strategies and goals
* Managing the Uniform contract with The Workwear Group, with the aim to optimise spend and satisfy the expectations of the service delivery teams
* Managing the Motor Vehicle contracts with Lease Plan and Summit, with the aim to optimise spend and satisfy expectations of the service delivery teams
* Managing the Workers Compensation program, with the aim to reduce premiums through collaboration with key stakeholders across the business units
* Any additional duties as requested by Management
* 10 years of experience in police, military, or security management (highly desired)
* Solid understanding of access control and security operations
* Proficient in Microsoft Office and basic communications systems
* Strong leadership and team management skills
* Certificate IV in Training and Assessment (highly desired)
* Valid Victorian Security licence
* Cert II or higher in security operations
* Valid Victorian drivers licence
* Willing to undergo extensive site clearances
* First Aid & CPR (or willing to obtain)
* Working with children's check (or willing to obtain)
As one of Australia’s leading security companies including, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation’s highest profile sites.
MSS Strategic Medical and Rescue, a specialist division with MSS Security, has unrivalled experience in delivering emergency, response, rescue, health and paramedical services throughout Australia to some of the nation’s highest profile mining and resources companies.
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