Vocational Rehabilitation Supervisor; Victoria

Position Summary

For Texas to be GREAT, we need the best and brightest talent like you! The public vocational rehabilitation (VR) program administered through the Texas Workforce Commission helps people with disabilities to prepare for, obtain, retain, and advance in employment. MAKE A DIFFERENCE AND HELP PEOPLE WITH VR. According to the Department of Labor, the unemployment rate for people with disabilities was 12.6% in 2020.

This jobless rate continues to be much higher than the rate for those without disabilities.

• If you want to find meaningful work and contribute to a powerful mission. For more than 100 years VR has been helping individuals with disabilities achieve their employment goals!
• If you are looking for career and advancement opportunities. 38% of employees in VR have 15+ years of seniority. There are various positions with career ladders and opportunities to specialize in areas of interest:
  Autism, Blind & Visual Impairments, Deaf & Hard of Hearing, Brain Injury, Foster Youth, Transition Students, Veterans.
• If you need a comprehensive benefits package that offers competitive pay & benefits from health plans, life insurance, retirement programs, paid leave and holidays, and longevity pay.
• If you have direct VR Counseling work experience, receive higher starting salary.
• If you want to advance your education with our tuition assistance program.
• FREE CEUs to maintain CRC credentials and reimbursement for CRC & LPC renewals.

This position is located at 120 S Main St, Victoria, TX. The Vocational Rehabilitation (VR) Supervisor is selected by and accountable to the VR Manager. Performs complex (journey-level) managerial work administering the daily operations and activities of a business function, division, or department. Work involves establishing goals and objectives; ensuring compliance with guidelines, procedures, rules, and regulations; developing schedules, priorities, and standards for achieving established goals;

coordinating and evaluating business functions and activities; developing and evaluating budget requests; and monitoring budget expenditures. Plans, assigns, and supervises the work of others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

• Provides managerial work overseeing the daily operations and activities related to VR work.
• Supervises VR Counselors (VRC) and Transition VRCs.
• Establishes goals and objectives for achieving division goals in VR.
• Conducts and oversees mentoring and training activities including employment readiness training activities, as well as monitoring these activities.
• Performs complex consultative services in the Texas Workforce Solutions (TWS)-VR customer services programs.
• Provides technical assistance to staff, other agencies, community programs and the general public regarding division programs.
• Oversees the day‑to‑day operations to include, but not limited to, caseload budget management; conducting reviews to determine compliance with laws, regulations, policies, and procedures; resolving customer complaints and legislative inquiries; assisting in quality assurance and implementing continuous improvement processes; performing and monitoring community outreach efforts (including business development); hiring employees using agency selection process; approving customer services policy exceptions (under delegated authority);
  
  and conducting analyses using TWS data systems for unit quality improvement efforts and reporting requirements.
• Leads the VRCs to achieve performance outcomes.
• Performs other duties as assigned.

• One year experience as a Vocational Rehabilitation Counselor (and)
• One year experience in management or leading a team (and)
• Master's degree in Rehabilitation Counseling or Rehabilitation Management from an accredited college or university plus one year experience:
  • in interpreting and applying VR program policies and procedures,
  • planning, implementing, and monitoring customer services,
  • coaching, mentoring and providing technical assistance for staff development, and
  • developing and providing training activities.
• Master's degree…