Barista - PT

Overview

Job Summary
A Barnes & Noble bookstore is a gathering place for readers and the community. As a Barista, you are an integral member of the team at the heart of our Cafés. You welcome customers in a cheerful and helpful way by saying hello, answering questions and consistently going out of your way to connect readers with the right beverages and café items.

Equally, you are an essential part of the café team in maintaining the attractive presentation and ensuring the efficient running of the Café. You help unpack and stock deliveries and to tidy our bakes case and dining area. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service.

Location
IL - Vernon Hills - Vernon Hills - 3310

Classification
Part-Time

• Maintain reliable and punctual attendance for scheduled shifts.
• Fill scheduling gaps when able, being flexible and responsive to the needs of the store — open from early mornings to late evenings every day, including weekends and most holidays.
• Be positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably.
• Be supportive and considerate of colleagues, going out of your way to help others in the team and showing kindness.
• Be always cheerful with customers, consistently going out of your way to help them.
• Show aptitude and willingness to learn new skills and acquire new knowledge in the store.
• Enjoy being a barista.

You will be trained and expected to be proficient in:

• Using varied technology including registers, computers, tablets, programs and other tools comfortably and efficiently.
• Developing strong merchandising skills to maintain the café presentation and cleanliness of the Café.
• Developing effective visual merchandising skills to maintain the counter and floor retail fixtures.
• Running a register competently to serve customers quickly and reliably.
• Supporting the receiving and unpacking of deliveries, and the efficient and accurate stocking that follows.
• Making food and drinks properly with ease and accuracy, using recipe guides, product spec sheets and other tools.
• Maintaining café cleanliness through daily and weekly cleaning tasks during your shift.
• Following FIFO practices and dating product correctly.
• Supporting the bookfloor team when needed.
• Understanding loss prevention procedures and de-escalation techniques, identifying theft and seeking support for problematic behaviors and issues in the store.

All this work requires physical activity which includes prolonged standing, repetitive bending, lifting and a lot of walking. You may work in other stores if needed, collaboratively supporting the wider Cluster.

As you gain experience, your barista knowledge and skills will develop. You will increasingly contribute as you develop your expertise. You will:

• Build café knowledge of the products we offer across beverage, bakery and savory options and gifting.
• Use this knowledge to maintain the presentation in an interesting and appetizing manner.
• Speak about and support key sales objectives such as new LTO items or café promotions, sharing this knowledge with customers and colleagues.
• Make effective food and beverage customization recommendations to customers on varied items.
• Build knowledge and engagement for execution of café retail options.
• Understand and use Café training tools appropriately.
• Use knowledge about café safety, hygiene, sanitation guidelines and procedures to maintain all standards correctly and reliably.
• Support the success of key products and promotions.

An employee in this position can expect an hourly rate starting at $15.00.

• Part-time less than 20 hours per week:
  Sick & Leave pay, Employee Discount
• Part-time 20 - 29.99 per week:
  Sick & Leave pay, Employee Discount, Vacation, Personal Days and Company holidays, 401(k)
• Full Time 30+ hours per week:
  Sick & Leave Pay, Employee Discount, Vacation, Personal Days and Company Holidays, 401(k), Health Benefits, Disability, Life Insurance, Transit, Tuition Reimbursement