Member Assist Cart Attendant

Join to apply for the Member Assist Cart Attendant role at Sam's Club
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This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$17.00/hr - $24.00/hr

We are looking for people who take pride in their work to join our team. You help shape our members’ entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensuring there are carts ready and available.

You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.

• You thrive in fast-paced environments
• You’re a multi-tasker at heart
• You keep member satisfaction as your top priority
• You can stand for long periods of time while assisting members quickly and accurately
• You’re a problem solver who tackles obstacles head-on to ensure each task is completed with excellence

• Maintaining a positive attitude by smiling, greeting and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member-ready area

• Ensures club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable; offering alternatives when needed; ensuring items are packaged according to company policies; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; promoting company products and services.
• Maintains safety of facility according to company policies by conducting safety sweeps; handling merchandise according to procedures; reporting unsafe situations to facility management.
• Provides member service by acknowledging members and identifying needs; assisting with purchasing decisions; processing purchases and payments according to policies for different membership and payment types; using cash registers; locating and organizing merchandise; zoning designated areas; resolving issues; promoting products and services; maintaining availability of carts/flatbeds; assisting with transporting items; using cart retrieval equipment; maintaining parking lot cleanliness.
• Complies with company policies and standards of ethics and integrity; applying Open Door Policy in business processes and practices.
• Completes work assignments by using policies, data, and resources; collaborating with managers, co-workers, customers, and partners; prioritizing deadlines; communicating progress; identifying improvements and adapting to change.

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• PTO and other leave benefits; details depend on job classification and length of employment
• Other benefits include disability coverage, employee discounts, military leave pay, and more

The hourly wage range for this position is $17.00 to $24.00. Additional compensation in the form of premiums may be paid in specific circumstances. Premiums may be based on schedule, facility, season, or work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Customer Service

Primary

Location:

335 N Milwaukee Ave, Vernon Hills, IL , United States

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

• Part-time

• Management and Manufacturing

• Retail

Sam's Club is an equal opportunity employer. Referrals increase your chances of interviewing at Sam's Club.