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Managed Services Shift Lead – ITIL & Incidents

Job in Vernon Hills, Lake County, Illinois, 60061, USA
Listing for: CDW
Full Time position
Listed on 2026-02-03
Job specializations:
  • IT/Tech
Job Description & How to Apply Below
A leading technology solutions provider in Vernon Hills is seeking a Supervisor to manage daily operations of the shift. This role involves ensuring all personnel responsibilities are met, handling critical incidents, and fostering teamwork among engineers while maintaining high customer satisfaction levels. Candidates should have experience in personnel management, familiarity with ITIL practices, and strong organizational skills. The position may require flexibility in scheduling and attending to incidents during off-hours.
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