Pipeline Specialist; Cloud

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed.

We’re proud to share our story and Make Amazing Happen at CDW.

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed.

We're proud to share our story and Make Amazing Happen at CDW.

Cloud Pipeline Specialist plays a critical role in maintaining the health and accuracy of the cloud sales funnel. This role identifies and qualifies upcoming opportunities, creates or updates opportunity records, prepares accurate quotes or configurations, and ensures data integrity for reliable forecasting and timely, compliant proposals. The Specialist collaborates with sellers and internal teams to drive conversion, improve pipeline velocity, and support strategic account planning.

• Engage sellers in regular pipeline or account-planning touchpoints to discuss deal status, identify cross-sell or upsell opportunities, and align next actions.
• Maintain opportunity hygiene by updating stages, splits, territories, and customer-specific verbiage to ensure reliable dashboards, forecasts, and commission calculations.
• Verify wins are logged correctly and ensure pipeline opportunities are converted into executed projects.
• Track recurring blockers, propose process or tool enhancements, and participate in pilot initiatives to streamline workflows and improve conversion rates.
• Monitor and update key pipeline metrics including intake volume, data accuracy, quote turnaround time, stage aging, pipeline value, and conversion rates to reflect real-time funnel health.

• Bachelor's Degree and 1 year of relevant or related experience in cloud pipeline operations, quoting, sales support, or opportunity management, OR
• 5 years of relevant or related experience without a degree in cloud pipeline operations, quoting, sales support, or opportunity management
• Comprehensive knowledge of the opportunity lifecycle-including sourcing, entitlement or configuration validation, and upsell identification across multiple offering types
• Detail-oriented and analytical, with the ability to reconcile pricing, dates, and partner rules across large opportunity volumes
• Clear, professional communicator who builds rapport with sellers, advisors, partner contacts, and customers while explaining program details concisely
• Proven ability to balance multiple priorities, meet defined KPIs, and adapt to shifting business needs in a fast-paced environment
• Collaborative problem-solver who escalates effectively, proposes improvements, and supports a culture of continuous improvement across the pipeline team
• Familiarity with key platforms-Salesforce, partner/distributor portals, Quote Automate, Outlook, Web Ex, and Teams-and ability to quickly adopt new systems and tools

Pay range: $ 23.00 - $34.00 hourly, depending on experience and skill set
Benefits overview:
Salary ranges may be subject to geographic differentials

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win.

Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender…