Patient Sales Consultant

Overview

Youre the first “wow” moment. As a Patient Sales Consultant, youell connect with new and returning patients, guide them through their options, and convert interest into booked consultations and treatment plans.

• Sales + Booking: Respond quickly to new leads and inbound calls (speed matters!). Convert inquiries into booked consults and treatment appointments. Educate patients on services, pricing ranges, timing, and next steps. Follow up consistently and confidently to reduce lost opportunities. Help maintain full provider schedules and minimize waitlist gaps.
• Consultations + Treatment Planning: Conduct patient consultations to identify goals, concerns, and expectations. Create recommendations/treatment plans and communicate realistic outcomes. Support photo documentation and track progress when needed. Make the experience feel luxurious, clear, and personalized.
• Patient Experience + Coordination: Serve as a patient advocate and ensure every interaction feels exceptional. Ensure required forms, financial policies, and documentation are completed. Communicate with providers and team members to keep care seamless. Promote specials, events, and service offerings naturally and professionally.

• Consistently high conversion from lead to consult to procedure/treatment.
• Strong patient relationships and repeat visits.
• Fast response times, strong follow-up habits, and organized lead tracking.
• Patients feel cared for, confident, and excited to return.

• What Were Looking For: 2+ years of sales experience (aesthetics, healthcare, hospitality, or luxury service preferred).
• Comfortable discussing both medspa and plastic surgery services.
• Confident communicator — professional, warm, persuasive, and patient-focused.
• Organized, fast-moving, and great at multitasking.
• Tech-friendly (EMR, scheduling software, basic office tools).
• Passion for aesthetics, wellness, and delivering exceptional experiences.

• Youre part of transformational moments for patients.
• You work in a beauty + confidence-driven environment.
• Every day includes variety: leads, consults, follow-ups, patient wins.
• You get to grow with the practice and build a strong sales career.