Patient Service Specialist

Overview

Location:

Vernon Hills, IL. 935 Lakeview Parkway, Suite 195, Vernon Hills IL 60061.

Position Type:
Full Time

Schedule:

Monday-Friday (2 evenings until 7pm)
Compensation:
Hourly Rate - $17.00 - $20.00/hour based on experience

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
• Regular communication with parties such as therapists, insurance companies, attorney offices, translation companies, market operational leaders and business development team

• High School Diploma or GED required
• 1 Year of Medical Office Experience

• Insurance Verification Experience
• 1 Year of Front Desk Experience

• Ability to communicate clearly and professionally with co-workers and patients
• Ability to multi-task phone, computer, and in-person interactions
• Ability to use computer scheduling software (with appropriate training)
• Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
• Ability to speak and hear sufficiently to understand and give directions
• Appropriate manual dexterity to enable typing (including 10-key) and mouse use throughout a work day/shift
• Ability to walk, stand, bend, and reach consistently throughout a work day/shift
• Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
• Ability to carry office supplies up to 10lbs

• Recharge & Refresh:
  Generous PTO to maintain a healthy work-life balance
• Your Health Matters:
  Comprehensive medical/Rx, vision and dental plan
• Invest in Your Future:
  Company-matching 401(k) retirement plans, as well as Life and Disability protection