Lead Scheduling Coordinator

Overview

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Brookdale is recognized by Newsweek in 2024 and 2025 as one of America’s Greatest Workplaces for Diversity. Brookdale aims to make lives better including your own, offering opportunities for growth through professional development and wellness programs. Full suite of health insurance, life insurance, and retirement plans are available and vary by employment status.

Application window is anticipated to close within 30 days of the posting.

• Responsible for scheduling and/or billing of associates and services. Serve as a lead to other schedulers.
• Serve as a point of contact and resource to other schedulers. Coordinate and schedule services for residents.
• Ensure community and corporate policies are disseminated and followed by all associates.
• Provide Personalized Living services as needed and within professional and state guidelines.
• Coordinate alternative resources for associates and families.
• Assist the Director or designee in recruiting, hiring, orientation and training of new associates.
• Ensure adequate staffing coverage for provision of services on a day-to-day basis.
• Market programs to appropriate audiences.
• Report all accidents and/or incidents to the Director or designee immediately; ensure reports are completed accurately and timely.
• Complete administrative reports as necessary and submit to manager.
• Ensure complete and correct billing information is provided to the Director.
• Assist staff with training/orientation and encourage teamwork through cooperative interactions.

This description represents an overview and is not a comprehensive list of responsibilities. Associates should perform duties as assigned by their supervisor.

High school diploma or GED required. A minimum of 1-2 years related experience. One year of experience working with older adults or in a related healthcare setting preferred. One year supervisory experience preferred.

None

• Standing, walking, sitting
• Interaction with co-workers, residents or vendors
• Occasional weekend, evening or night work to ensure shift coverage
• Use hands and fingers to handle or feel; on-call on an as-needed basis
• Reach with hands and arms; possible exposure to communicable diseases and infections
• Stoop, kneel, crouch, or crawl; talk or hear; exposure to latex
• Ability to lift up to 25 pounds; possible exposure to blood-borne pathogens and hazardous substances
• Occasional travel
• Vision

Uses limited independent judgment based on precedents and established guidelines. Solves problems using standard procedures and refers issues to supervisor when needed.

Has basic analytic ability and understanding of the work environment and organization.

Brookdale is an equal opportunity employer and a drug-free workplace.

• Gracious hospitality and neighborliness for residents and families
• Home-like feel and comfort for residents and visiting family members
• Engaging events and gatherings to help residents connect
• Industry leader in clinical care
• Nationwide company with over 675 communities and opportunities to grow as a professional
• Robust training and extensive corporate support