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Senior Enterprise CSM — Drive Adoption

Job in Vernon Hills, Lake County, Illinois, 60061, USA
Listing for: CDW
Full Time position
Listed on 2026-01-19
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Account Manager, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
Position: Senior Enterprise CSM — Drive Adoption & Renewals
A leading IT solutions provider is hiring a Senior Customer Success Manager in Vernon Hills, Illinois, to enhance customer satisfaction and drive relationships with enterprise clients. This role entails ensuring clients receive maximum value from their services, managing a portfolio of customers, and collaborating with internal teams to streamline processes. The ideal candidate should possess strong communication skills, a Bachelor's Degree, and substantial experience in customer success or relationship management.

A passion for IT solutions and strategic engagement is essential.
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Position Requirements
10+ Years work experience
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