Branch Operations Supervisor

Overview

The RBC Dominion Securities Management team located in Vernon, BC is looking for a Branch Operations Supervisor to join their team!

The Branch Operations Supervisor provides supervision over Branch Operations, with increased responsibility in oversight of internal controls with the Branch Management team. This role involves high-level involvement in audit and implementation of regulatory policy and procedural rules and regulations.

• Oversee and process all branch cash transactions, including cheques, Bankwires, and physical securities
• Prepare, print, review (where assigned), and distribute Branch and Cage reports, and sign off on some reports prior to final submission to the Branch Management team
• Ensure the Branch Operations team files all branch‑related reports and documents and maintains retention of documents in accordance with internal controls
• Act as a branch designate as needed, guaranteeing signatures and signing cheques
• Oversee account opening approvals, reviewing documentation, spotting errors, and coaching branch staff on proper procedures
• Participate in Branch Support Staff meetings to review and educate on Branch Operations updates, common errors and best practices

Must Have:

• Meticulous attention to detail and excellent time‑management skills
• Exceptional written and verbal communication skills
• Confidence in explaining and instructing co‑workers on policies and procedures
• A professional approach to all situations to create a positive working environment
• Ability to complete duties independently, seeking out own answers and solutions

Nice to Have:

• Knowledge of RBC Dominion Securities’ systems and procedures (asset)
• Experience in the securities industry (asset)

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high‑performing team
• A world‑class training program in financial services

Compensation for this position (including salary and discretionary/variable incentive payments) will be determined by factors, including but not limited to the candidate’s experience, skills, registration status, performance, individual goals, market conditions and business needs.

The expected salary range for this position is $45,000 - $60,000.

This position may be eligible to receive a discretionary/variable incentive payment.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and play a critical role in attracting, engaging and retaining talent that:

• Drives RBC’s high‑performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above‑market shareholder value

Calendar Management, Communication, Computer Literacy, Desktop Tools, Detail‑Oriented, Email Services, Interpersonal Relationships, Teamwork, Time Management, Word Processing Software

Address: 2701 HWY 6:

VERNON

City: Vernon

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date:

Final date to receive applications:

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.

RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.