Director, Program Management

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The Program Management Director works closely with the senior program sponsor to provide strategic and executive-level leadership, oversight, and management of university-wide impacting programs including but not limited to the overall Catamount LEAP implementation process and related activities, with leadership and facilitation of the Catamount LEAP Steering Committee, oversight of the Catamount LEAP Core Team and the necessary functional sub teams.

Catamount LEAP is a multi-year, digital transformation initiative to elevate student and employee experiences, streamline operations, assess and integrate Artificial Intelligence (AI) tools/capabilities, and align with institutional goals. The University’s Project Management Office ( UPMO ) is core to these efforts and will be under the direct supervision of the Director of Program Management.

This role serves as a visible champion for change, responsible for communicating program vision, progress and challenges to all levels of the university ensuring successful adoption of new systems and processes. They are expected to interact at all levels of the institution to provide guidance and create a roadmap to business efficiency around Enterprise Resource Planning ( ERP ) implementation and the broader enterprise environment.

This position will be responsible for managing stakeholder buy in, communication strategies, understanding budget needs and constraints, performing to a deadline and communicating problems to leadership while simultaneously removing roadblocks from the project(s). The Program Management Director will lead a team who will be supporting these same efforts and must have personnel management skills in addition to strong program and project management experience in addition to a broad technology background.

This position plays a key role in the university’s ability to pivot, modernize, and evolve in its technology portfolio, business process and needs analysis.

While reporting to the university Chief Information Officer ( CIO ), this position will also play a role in guiding the Enterprise Technology Services’ (ETS’) Enterprise Application Services ( EAS ) Director. The EAS Director has in its portfolio all of the current ERP systems including HR, Finance and student systems. Collaboration with EAS is crucial to the success of Catamount LEAP and future major programs around technology currency.

The EAS Director directly reports to the CIO but will have a dotted line association with the Program Management Director.

• Bachelor’s degree or equivalent experience
• Knowledge of policies, organizational dynamics, business processes and best practices, and compliance procedures in a higher education environment.
• Broad knowledge of technology stacks including major ERP systems, integration technologies and database structures.
• 7+ Years of demonstrated excellence in project management practice, experience leading organizational-wide…