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Global Workforce Manager Cross-Region Ops

Job in Jamaica, Windham County, Vermont, 05343, USA
Listing for: Contax360
Full Time position
Listed on 2026-01-22
Job specializations:
  • Management
    Healthcare Management
  • Healthcare
    Healthcare Management, Healthcare Administration
Job Description & How to Apply Below
Position: Global Workforce Manager - Real-Time & Cross-Region Ops
Location: Jamaica

A leading global contact center solutions provider is seeking a Senior Workforce Manager to oversee operations across Jamaica, the United States, and South Africa. The role involves managing workforce forecasting, scheduling, and staffing to meet performance targets. Candidates should have over 5 years of workforce management experience and proficiency with systems like Microsoft Excel and Avaya. The position offers growth opportunities, competitive salary, and health insurance.
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