Patient Access Representative

Location: Windsor

Location:

Onsite within the hospital setting

We are seeking a detail‑oriented Patient Access Representative to join our onsite team. In this role, you will serve as the first point of contact for patients, delivering exceptional customer service while ensuring accurate registration, insurance verification, scheduling, and financial communication. This position is ideal for someone who thrives in a fast‑paced environment, communicates clearly, and enjoys helping patients navigate their healthcare journey.

Key Responsibilities

Deliver Exceptional Service

+ Greet patients according to Conifer Standards of Care and provide world‑class customer service.

+ Complete full and accurate registration at the time of service.

Ensure Accurate Documentation

+ Explain and obtain all required hospital and legal forms (Advance Directives, Consent for Treatment, Medicare notices).

+ Document and store forms in compliance with hospital and regulatory requirements.

Manage Patient Information

+ Scan, organize, and maintain Protected Health Information (PHI).

+ Prepare patient packets for upcoming visits to ensure readiness and efficiency.

Support Scheduling Needs

+ Assist with scheduling diagnostic procedures and post‑discharge appointments.

+ Enter scheduling information into the system and communicate clear appointment instructions.

Educate & Assist with Financials

+ Explain patient financial responsibilities and use compliant collection techniques before, during, and after service.

Handle Payments Securely

+ Process payments and complete cash reconciliation in accordance with hospital financial policies.

Verify Coverage & Obtain Authorizations

+ Confirm insurance eligibility, benefits, and coverage.

+ Complete financial clearance requirements and obtain authorizations for scheduled and unscheduled services.

+ Notify payors promptly of inpatient admissions.

Skills & Qualifications

+ Minimum 35 wpm typing speed.

+ Strong customer service experience.

+ Ability to perform in a fast‑paced environment.

+ Clear oral and written communication skills.

+ Familiarity with compliance standards preferred..

+ Strong relationship‑building and collaboration skills.

Job Type & Location

This is a Contract to Hire position based out of Windsor, VT.

Pay and Benefits

The pay range for this position is $17.89 - $22.30/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Windsor,VT.

Final date to receive applications

This position is anticipated to close on Feb 6, 2026.

h4About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services  

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value…