MTS Customer Engineering

About Global Foundries

About Global Foundries: Global Foundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, Global Foundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit

Global Foundries Fab 9 in Essex Junction, Vermont is looking for a motivated and experienced engineer to be a part of the exciting Customer Engineering team. The primary responsibility in this role would be to partner with customers to plan and execute build of their new products, align client requirements internally, be a client advocate within the Fab, run customer meetings where multiple technical items are discussed, and support resolution of all customer issues.

• Perform as technical conduit for customer programs from customer prototyping (NPI) to product end of life
• Act as primary engineering channel ensuring crisp & clear communication
• Be the focal point for customer communication to the Fab, aligning messaging internally and then sharing externally with the customer
• Work with the Fab 9 Production Control, Planning and Product Integration teams to track internal dates and On Time Delivery metrics
• Lead and facilitate customer meetings, ensuring action items are aligned and followed up on
• Problem-solve any and all issues that arise
• Train other team members as appropriate
• Interface and collaborate with Account Managers (AM), Field Application Engineering (FAE) and Customers to enable program success
• Achieve revenue goals and derive customer satisfaction

• Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs.
• Other duties as assigned by manager / supervisor

• Education - 4 Year Technical /bachelor’s degree in science, Math, Engineering, Semiconductor Manufacturing or a related discipline or equivalent military training or work experience
• Experience - minimum 3 Years Experience in Manufacturing or Customer Facing Engineering Role
• Language Fluency – English –both written and verbal
• Strong Teamwork
• Excellent communication and organizational skills
• Ability to multi-task and prioritize activities
• Ability to travel ~10%

• Education - Technical Masters or PhD Degree in Science, Math, Engineering, Semi-Conductor Manufacturing
• Experience 4-7 Years Experience in Manufacturing or Customer Facing Engineering Role

$98,000.00 - $

The exact Salary will be determined based on qualifications, experience and location.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at  and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

An offer with Global Foundries is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.

Global Foundries is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential. Global Foundries goal of excellence in business necessitates the attraction and retention of highly qualified people. Artificial barriers and stereotypic biases detract from this objective and may be illegally discriminatory.

All policies and processes which pertain to employees including recruitment, selection, training, utilization, promotion, compensation, benefits, extracurricular programs, and termination are created and implemented without regard to age, ethnicity, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, sexual orientation, gender identity or expression, veteran status, or any other characteristic or category specified by local, state or federal law