Customer Service Representative

Bar Harbor Bank & Trust, founded in 1887, is a community-focused financial institution offering comprehensive services to individuals, families, businesses, and non-profits. With over 50 locations across Maine, New Hampshire, and Vermont, we are committed to fostering a sense of community by supporting local culture and encouraging volunteerism among our team members. Our employees dedicate countless hours to community service, and we take pride in their achievements.

In addition to banking solutions, our services include wealth management through Bar Harbor Wealth Management and independent brokerage services via Bar Harbor Financial Services. To learn more about career opportunities, visit us harbor.bank/careers.

This is a full-time, on-site role for a Customer Service Representative located in our South Royalton, VT branch. The representative will handle daily interactions with customers, ensuring high-quality service by assisting with account inquiries, resolving issues, processing transactions, and providing tailored recommendations for banking products and services. The role also involves maintaining customer records, promoting customer satisfaction, and contributing to the overall branch operations through attention to detail and strong communication with team members.

• Strong skills in Customer Service, Customer Experience, and Customer Satisfaction
• Experience in Customer Support and working effectively as a Customer Service Representative
• Proficient in handling financial transactions and maintaining accurate customer records
• Clear and professional communication, problem-solving abilities, and a team-oriented mindset
• Ability to adapt to operational processes and a focus on providing outstanding service
• Previous experience within the banking or finance industry is an advantage
• High school diploma or equivalent; additional education is a plus