Seasonal Inn Reservationist

Location: Shelburne

Position Title:

Reservationist

Supervisor:
Inn Director/Lead Reservationist

Employee Status:
Seasonal, Part Time

Location:

Onsite, Shelburne, VT

Start & End Date:
April 26
-October 19, 2026 (required onboarding & training in late April and early May)

Salary Range: $17 - $19/hr

Work Schedule:

AM and PM Shifts available (8AM - 3PM; 2PM - 7PM);
Saturday and Sunday 10AM - 6PM

Who We Are

Shelburne Farms is an education nonprofit on a mission to inspire and cultivate learning for a sustainable future. We believe that transformative learning experiences sow the seeds for a thriving and more just world. Our work seeks to create the space, spark the conversations, and share the stories to inspire educators, students, and learners of all ages to build a better future for everyone.

We realize our mission by integrating three key areas of activity: our programs, place, and products.

What You'll Do:

Key Responsibilities

• Answering phones and reservation emails
• Assist guests with reservations
• Using the Inn's reservation system, Think Reservations, to book Inn reservations
• Build a thorough working knowledge of the rooms and cottages
• Providing general information about the Inn and Farm to guests
• Maintaining an ongoing phone messages log
• Booking dinner and breakfast reservations for guests using Resy
• Assisting with guest-related paperwork and filing

Who We're Looking For

• Mission-Aligned:
  You are excited to be part of Shelburne Farms' mission to inspire and cultivate learning for a sustainable future, and you understand the importance of the hospitality and food experiences we offer in advancing the Farm's mission.
• Organized:
  You have strong organizational and administrative skills.
• Solution Oriented:
  You are a problem-solver. When challenges arise, you can find creative solutions. You see an unhappy guest and consider it an opportunity to find a solution, improve someone's day, and deepen a relationship.
• Tech Savvy:
  You are comfortable with shared file drives and G-Suite. You have experience with cloud-based property management systems, point-of-sale systems, and online restaurant reservation systems. You are a quick study with new programs and comfortable training others on how to use them.
• Gracious:
  You are warm, friendly, and generous. You understand that the art of hospitality lies in creating a sense of welcome and belonging for the people with whom you interact.
• Team Player:
  You are happy working with a team of people. You understand the importance of clear, kind communication. You value differences and thrive working on a diverse team.
• Flexible:
  Your life allows for flexibility to work evenings, weekends, holidays, and extended hours
• Inclusive:
  Comfortable working with individuals and groups of diverse backgrounds

Additional Valued Qualifications

• Hospitality and other relevant management experience preferred

Work Environment & Physical Demands

• Seasonally demanding work schedule
• Ability to be stationary for the majority of the 5-7 hour shift.
• Indoor spaces lack conventional heating and cooling

Benefits

• Seasonal staff benefit summary here for 2026 benefits.

To Apply

If our vision and mission excite you, we hope you will share with us your experience and skill set that you feel would qualify you to make a contribution to the Farm.

In your application please include responses to the following questions. These are not meant to be a writing exercise but to introduce yourself in a meaningful way.

In your application, please include a response to the following:

• Tell us about your unique characteristics and life experience that will help you thrive in this role.
• How did you hear about this role?

Shelburne Farms is an Equal Employment Opportunity Employer and we strongly stand against discrimination and harassment of any kind. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you need accommodations throughout the application process or have general questions, please contact us at jobs or .