Laundry Attendant; F​/M​/X

Position: Laundry Attendant (F/M/X)
Job Title
Laundry Attendant at Orient Express Venezia – Venice, Veneto, Italy.

Job Description
Under the general guidance of the Executive Housekeeper or any other authorized by the management, ensure the smooth and efficient running of the Laundry and Uniform Issue areas in accordance to the hotel standards.

Monitor and follow up on Uniform Issue and all guest dry‑cleaning and laundry requests.
Ensure that all guest laundry and dry‑cleaning items are delivered to the guestrooms properly wrapped and in line with standards.
Carry out basic tailoring tasks for guests, such as fixing tears, hemming garments, or reattaching buttons.
Perform similar minor repairs for staff uniforms when needed.
Make sure the washer and dryer machines are used correctly.
Ensure proper operation of the presser and the ironing machine.
Keep the Executive Housekeeper informed about any issues or concerns related to laundry operations.

Qualifications

Previous experience in a similar role within a hotel or hospitality environment is preferred but not always required for entry‑level positions.
Experience in a luxury (5‑star) hotel is a plus.
Prior experience working in a laundry environment is essential.
Fluency in both Italian and English is required.
Strong attention to detail and a keen eye for cleanliness.
Strong communication and organizational abilities.
Polite, friendly, and customer‑service oriented attitude.
Ability to communicate effectively with supervisors and colleagues.
Ability to anticipate and focus attention on guest needs, being professional and welcoming.
Excellent organizational skills and time management.
Strong interpersonal and problem‑solving abilities.
Highly responsible and reliable.

Additional Information

Medical Insurance, integrating Collective Labor Agreement one and extended to the family.
Ticket Restaurant.
Annual leave.
ALL - Heartist® Program:
Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide.
Learning & development:
Opportunity to develop your talent and grow within your property and across the world!

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Seniority Level
Entry level

Employment Type

Full‑time
Job Function
Management and Manufacturing
Industries
Hospitality
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