Front Desk Representative

Job Title:

Front Desk Representative

Practice:
The Heart Institute of Venice

Location:

Venice, Florida

Employment Type:

Full-Time

The Heart Institute of Venice is a patient-centered healthcare practice dedicated to providing high-quality cardiovascular and primary care services. We are committed to excellence, compassion, and professionalism in every patient interaction.

We are seeking a friendly, organized, and reliable Front Desk Representative to serve as the first point of contact for our patients. This role is essential to ensuring smooth front-office operations, excellent patient service, and efficient communication between patients and clinical staff.

• Greet and assist patients in a professional and courteous manner
• Answer incoming phone calls and route inquiries appropriately
• Schedule, confirm, and manage patient appointments
• Check patients in and out efficiently
  
  Verify patient demographics, insurance information, and referrals
• Collect co-payments and provide receipts as required
• Maintain accurate patient records in the EMR system
• Coordinate with clinical staff to ensure efficient patient flow
• Maintain front desk organization and cleanliness
• Ensure compliance with HIPAA regulations and office policies

• High school diploma or equivalent
• Previous experience in a medical office or healthcare setting preferred
• Excellent communication and customer service skills
• Strong organizational and multitasking abilities
• Basic computer skills and familiarity with EMR systems
• Knowledge of medical terminology and insurance verification is a plus
• Professional demeanor and positive attitude

• Competitive pay based on experience
• Supportive and team-oriented work environment
• Training and growth opportunities

Interested candidates should submit their CV/resume to or contact Human Resources, ( 941 ) 800-1210 The Heart Institute of Venice for additional information.