Hospitality Supervisor - Environmental Services - 2nd Shift

Hospitality Supervisor - Environmental Services - 2nd Shift

Description: SMH Venice is seeking a motivated and dedicated Supervisor of Environmental Services to oversee and ensure the efficient operation of the Environmental Services team throughout our facility. This critical role is responsible for leading a team of Environmental Aides and Environmental Techs, ensuring that services are provided in a timely, safe, and professional manner to meet the needs of patients, staff, and visitors.

The ideal candidate will have experience in Environmental Services within a hospital setting, preferably with sterile areas such as Sterile Processing and the Operating Room. The candidate should a proven leader, working closely with frontline staff. Floor care experience is a must.

• Supervise the daily operations of the Environmental Services team, ensuring proper cleanliness and infection control throughout the facility.
• Monitor staff performance, provide guidance, and conduct regular evaluations to ensure excellent service quality and efficiency.
• Ensure compliance with hospital policies, infection control standards, and safety regulations.
• Coordinate with various departments, including nursing, patient transport / linen services, and facilities management, to ensure seamless patient care.
• Train and mentor staff in environmental services protocols and safety procedures.
• Maintain accurate records and reports related to environmental services.
• Handle scheduling, staffing needs, and any service issues related to environmental services.
• Address patient and staff concerns or complaints related to environmental services and resolve any issues in a timely manner.
• Ensure that equipment used in environmental services is properly maintained, cleaned, and functional.

• Require an Associate degree; however, relevant experience in Hospitality Services (Hotel/Restaurant management, Environmental Service supervision) in a large healthcare setting can be substituted on a year-for-year basis for the required degree.
• Require a minimum of five (5) years related Hospitality/Customer Service experience. Preferably in a large healthcare setting.
• Preferred Qualifications - Prefer the ability to balance multiple priorities in a demanding environment with responsibility for multi-skilled positions.
• Prefer the capability to direct, control, and coordinate activities of assigned personnel.
• Required License and Certs FDL:
  Valid Driver's License