Manager, Global Business System

The Manager Global Business Systems, Service Delivery role is to lead, guide, and manage a team of Global IT PMO Project Leads and IT Business Analysts.

Set and continually manage project expectations with team members and other stakeholders.

• Plan and schedule project timelines and milestones using appropriate tools.
• Track project milestones and deliverables.

• Estimate the resources and participants needed to achieve project goals.
• Determine and assess need for additional staff and/or consultants and make the appropriate recommendations if necessary during project cycle.
• Draft and submit budget proposals and recommend subsequent budget changes when necessary.

Direct and manage a team of Global IT PMO Project Leads and Business Analysts.

• Analyze and establish effort-based assessment for minor/ major enhancements or P1/ P2/ P3 tickets etc.
• Occasionally, will plan, execute, and finalize projects according to strict deadlines and within budget in alignment with business requirements and in collaboration with the Functional Business Leads.
• Develop full-scale project plans and associated communications documents.
• Project Management Fundamentals training.

Work Experience:

Required: 7+ years prior experience in deployment and support of software system implementations in a global environment.

• Competent and proficient understanding of business application platforms.
• In depth and working knowledge of Service Now.
• Experience supporting HFM, InEight Cloud, InEight Document, SharePoint, Intelex Safety, Oracle Fusion, Power Bi solution.
• Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
• Proven experience in Business Analysis with strengths in gathering and analyzing requirements and proposing and executing solutions.
• Demonstrated project management skills.

This is a fulltime, permanent position.

Global travel as required for the purpose of meeting with clients, stakeholders, or off-site personnel/management.

Mid-Senior level

Full-time

Information Technology

Mining