Learning Operations Lead

Learning Operations Lead page is loaded## Learning Operations Lead remote type:
Canada Remote locations:
Vaughan, Ontario time type:
Full time posted on:
Posted Todayjob requisition : R31231

The Learning Operations Lead is a strategic leader in Learning & Development, driving the design, governance, and delivery of learning programs across the organization. This role leads the Docebo LMS, optimizes learning operations, and ensures a seamless, engaging learner experience while delivering measurable business outcomes.

Key Responsibilities:

* Lead the end-to-end management of the Docebo LMS, including configuration, deployment, optimization, and integration with other HR systems.
* Partner with stakeholders to define learning strategies and translate them into scalable technology- driven solutions.
* Oversee learning operations, intake processes, workflows, and standards to ensure consistency, compliance, and efficiency across programs.
* Develop dashboards and reporting to measure participation, engagement, and learning effectiveness; provide actionable insights.
* Serve as the primary liaison with LMS vendors, ensuring timely delivery of services and alignment with organizational priorities.
* Mentor and guide team members, promote best practices, and contribute to process documentation and operational excellence.

Knowledge, Skills and

Competencies:

* Deep expertise in Docebo LMS administration, governance, and reporting.
* Strong understanding of adult learning principles, multi-modal learning, and learner experience design.
* Excellent project management, analytical, and problem-solving skills.
* Proven ability to collaborate across stakeholders and lead strategic initiatives in a fast-paced environment.
* Exceptional communication, facilitation, and presentation skills.

Requirements:
* Bachelor’s degree in HR, Education, Business Administration, or related field.
* 6+ years of LMS experience, with a manager or lead-level focus.
* Experience leading complex learning initiatives and cross-functional stakeholder relationships.
* Proficiency in Docebo LMS and reporting/analytics tools.
* Preferred:

Experience with LMS integrations, learning dashboards, or educational technology tools to enhance delivery and reporting.

Working Conditions:

* Office-based or hybrid/remote as required.
* Standard business hours, with occasional evening or weekend support for learning events.

Travel Requirements:
* Minimal; occasional travel may be required for on-site training program support or stakeholder
* meetings (