MyPet - Registered Veterinary Technician; in-clinic - Thornhill

What you’ll do

TELUS Health MyPet is a digital platform where veterinarians can provide virtual care to clients and their pets from the comfort of their own home. This mobile app and service empowers pet owners to be proactive about their pets’ health care and improves their access to quality veterinary care.

Telus Health MyPet is welcoming Registered Veterinary Technicians to join our satellite location office space where RVTs assist our virtual veterinarians in fulfilling and dispensing prescribed medications from telemedicine consults. Our goal is to build a world class offering and have you contribute to helping us achieve our vision.

We are looking for someone who loves the idea of building something new.

• Prescription fulfillment and shipping from the satellite office space, calculating medication dosages, and providing dosage instructions for clients.
• Take payments for prescriptions and shipping
• Engage with TELUS Health MyPet clients over the phone and address client concerns regarding the health and well-being of their animals related to TELUS Health MyPet virtual encounters and follow up care
• Utilize veterinary medical knowledge to accurately triage and make recommendations based on patient needs
• Provide patient instructions to clients and share educational materials. Maintain relevant and comprehensive medical records
• Maintain inventory of pharmaceuticals, equipment and supplies
• Work with our team to support clinical quality and governance

• 3+ years of experience as a Registered Veterinary Technician
• An RVT who has passed the VTNE and is registered with the Ontario Association of Veterinary Technicians
• Legally eligible to work & reside in Canada
• Ability to work regular shift hours
• Have experience in counseling clients on various aspects of animal care, such as dosage/purpose of medications, home care and preventative healthcare recommendations
• Ability to work efficiently and independently
• Possess exceptional communication and interpersonal skills
• A passion for TELUS Health MyPet’s mission to provide a superior virtual veterinary experience for patients, clients and employees

• Great work-life balance; top up your regular clinic work and income with several short shifts per week consisting of low stress, independent, prescription fulfillment and client communications
• You will be part of a community of best in class veterinary technicians and veterinarians. Learn, grow and thrive in this amazing network.
• We offer competitive hourly rate compensation and incentives.
• Working with best-in-class technology to support our team and provide quality care to our clients and patients.

At TELUS Health, we’re reimagining healthcare. Our mission is simple: empower every person to live their healthiest life. We blend advanced technology with compassionate care to provide a connected, people-first healthcare experience—whether that’s in-person, virtually, or both.

We are proud to be an inclusive and diverse organization
, and we’re committed to providing accommodations for applicants with disabilities during the recruitment process.