Head Dental Receptionist

Our boutique dental practice is looking for a Head Receptionist who is more than just a "front desk person." We are looking for an Ambassador. We value elite customer service, scripted excellence, and a "full-bus" schedule.

• Monday – Thursday (Full-Time)
• Two Saturdays per month (Required)

• Competitive & Growth-Oriented:
  We offer a highly competitive compensation package that is directly commensurate with your experience, capability, and ability to drive practice KPIs.
• Performance Culture:
  We believe in rewarding excellence. Your ability to manage the schedule and lead the front-end "engine" will be the primary driver of your compensation growth.

• Tracker Software Proficiency:
  You must be comfortable navigating Tracker for scheduling, billing, and reporting.
• Polished Customer Service:
  You are the "face" of the office—professional, warm, and highly organized.
• Insurance Expertise:
  Deep understanding of dental insurance, claim submission, and payment collection.
• Previous experience as a dental receptionist is a MUST
• Good knowledge of dental terminology relevant to dentistry
• Experience with electronic computer systems and office management tools

• Practice Ambassador:
  Greeting and dismissing patients with a "concierge" level of service.
• Schedule Mastery:
  Proactively ensuring the schedule is full, productive, and balanced.
• Financial Integrity:
  Managing claims and accepting payments with 100% accuracy.
• Team Leadership:
  Getting along with and motivating team members to reach daily goals.

Submit your resume to  To show us your attention to detail, please include a brief sentence about how you answer the phone.

Full-time, Permanent

• Casual dress
• Bonus
• Dental care
• On-site parking

• Maple, ON L6A 1P4: reliably commute or plan to relocate before starting work (required)

• Able to work until 8pm on Wednesdays AND 2 Saturdays a month

• Dental receptionist: 2 years (required)

• English (required)

In person