Job Description & How to Apply Below
- Able to oversee all aspects of the Visa application procedure, ensuring that the process runs smoothly.
- Able to counsel, guide and evaluate the client and design their case in the best presentable manner.
- Oversee the completion of all relevant visa and immigration documents and ensure that they are received within the time limit set by the government.
- Ensure that all of the information provided by the client is accurate and correct, preparing and checking all legal documents.
- Fill immigration forms as per the requirements and necessary collect information from the clients.
- Maintain records, prepare report on all fees paid, refunds requested, files placed and visas obtained. provide periodic reports to the management.
- Must maintain strong working relationships with all clients and colleagues.
- Must take full responsibility of all Immigration issues and operations, remaining up to date with any changes to legislation.
- May be required to train supporting staff to enhance their understanding of immigration rules to help them to fulfill their roles to a high level.
Skills and Qualifications Experience
- Work experience directly related to Visa processing, and records management;
- Work experience in professional office environment;
- Experience using a computer, word processing and spreadsheet software, electronic mail and other web-based applications used in an office environment;
- Experience working in a client-service environment, including the delivery of courteous and effective in-person service;
- Knowledge of records management preferably within the immigration and visa sector;
- Knowledge of general office procedures and practices;
- Knowledge of quality assurance and quality control in document management;
- Ability to plan and organize work flows, set and manage priorities;
- Ability to work effectively in a high pressure environment;
- Ability to analyze and interpret information (such as policies, procedures, and/or legislation in an efficient manner;
- Ability to use computers and work with various programs;
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