Receptionist​/Legal Assistant

Vaughan, ON, Canada | Posted on 02/03/2026

About Our client:
Our Client is amid-size, client-oriented firm committed to delivering value-added legal services with a personal touch. The firm supports clients across family law, real estate, wills & estates, probate, and landlord/tenant lawand is known for professionalism, responsiveness, and a welcoming client experience.

This role is thefirst point of contact for clients and visitors - both in person and by phone - and is critical to creating a calm, organized, and professional front-of-house environment while supporting the legal team with administrative coordination.

Answer and direct incoming calls, take accurate messages, and make outgoing calls as required.

Greet all visitors warmly and professionally; manage client arrival flow and ensure an excellent first impression.

Assist clients with intake forms, collect and copy

IDs, and ensure documents are handled confidentially.

Communicate professionally with coworkers, clients, opposing law offices, court staff, and other stakeholders.

Manage the reception area and ensure front-of-house spaces remain tidy, presentable, and client-ready (light cleaning/straightening as needed).

Schedule appointments and coordinate calendars, including confirming appointments and managing changes/cancellations.

Create and send correspondence as required (email and letters), using templates and firm formatting.

Photocopy, scan, print, and prepare documents for lawyers and clerks as needed.

Track incoming faxes and distribute them promptly to the appropriate lawyer/clerk.

Maintain organized records (paper and digital filing), ensuring documents are easy to locate and properly named.

Contact potential clients who have requested appointments; schedule consultations and confirm next steps.

Ensure intake information is complete and routed to the correct practice area.

Use discretion and professionalism when clients are upset, emotional, or stressed (particularly in family law matters).

Support the team with ad-hoc administrative tasks as assigned.

Assist in maintaining smooth office operations and a respectful, service-oriented workplace.

1+ year of receptionist/front desk experience in a legal office environment an asset

2+ years of office administration/reception experience

Strong verbal communication and phone presence (clear, calm, professional)

Excellent written communication (comfortable drafting emails and letters with strong grammar)

High attention to detail and strong organization — able to manage multiple tasks without dropping items