Group Client Administrator

Group Benefits Client Administrator – Broker Link Eastern Ontario Region

Join to apply for the Group Benefits Client Administrator role at Broker Link – Eastern Ontario Region
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Being a part of Broker Link means you live our values: to act with integrity, be respectful of others, have a customer‑driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment.

Broker Link wants like‑minded individuals who want to provide the highest level of customer service and who carry themselves with utmost professionalism. Your success is our success; our purpose of “we’re here to help people” motivates us to keep the amazing talent we attract for the long term. We have over 300 offices across Canada and offer flexible work arrangements.

We are looking for a Group Benefits Client Administrator (Group Health Benefits) to join Broker Link and work out of our Woodbridge, ON office on a full‑time permanent basis.

• Flexible health and dental insurance benefits package
• Personal Spending amount to invest in your healthy lifestyle
• Registered Retirement Savings Plan (RRSP) with company matching
• Employee Share Purchase Plan (ESPP) with matching aspect
• “Dress for your day” – dress according to your daily schedule
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers and more!
• Paid Time Off: personal days, volunteer days, exam/study time, jury duty and starting at 3 weeks of vacation per year
• Employer regularly recognized as one of Canada’s best employers (Kincentric 2024)

• Serve as the primary contact for our Retail Client’s Plan Administrator and Plan Sponsors.
• Collaborate closely with the Senior and Group Benefits Analyst to prepare and issue Request To Quote (RTQ) to carrier partners using established tools and processes.
• Analyze carrier proposals and prepare detailed, client‑ready reports for advisors to present.
• Manage the onboarding of new groups and coordinate implementation for existing clients transitioning to new providers.
• Provide post‑sale and ongoing administrative support to Plan Sponsors and Administrators.
• Assist clients with all aspects of employee group health benefits administration.

• Completion of a high‑school diploma and/or post‑secondary education.
• Certification in CEBS or GBA considered an asset, though not required.
• Demonstrated analytical acumen and strong organizational capabilities.
• Proven commitment to client service and customer satisfaction.
• Ability to effectively manage multiple priorities in a fast‑paced environment.
• Exceptional verbal and written communication skills.
• Strong time management, attention to detail, and follow‑through.
• Advanced proficiency in Microsoft Office applications (Outlook, Excel, PowerPoint, Word) with solid keyboarding and computer skills.

If you feel you have the equivalent skills, please apply.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

Broker Link is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

Broker Link is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Discover more about Broker Link! Visit our new dedicated Webpage —

Location:

Woodbridge, ON.
Compensation: $34,000 – $66,500 per year.

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