Distribution Center Manager

About The Kendall Group

The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.

Why The Kendall Group?

Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years.

At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.

Role

Summary:

Reporting to the Director of Operations, the Distribution Center Manager is responsible for the efficient operations of the distribution center in accordance with the company's policy and procedures, including operational efficiency, facilities management, internal and external customer service, and management/development of staff. The Distribution Center Manager ensures excellent service to all stakeholders by ensuring the on-time, complete and accurate delivery of products.

This is a hands-on position, ideal for someone who is self-directed, a strong collaborator, critical problem solver, and who enjoys owning a wide breadth of responsibilities. Supervisors and Team Leaders report directly to this position.

Exciting work you will do:

The essential duties and responsibilities of the Distribution Center Manager will consist of, but are not limited to, the following:

• As a leader, model Service Excellence with your team:
  Provide leadership, direction, growth, and mentoring; adhere to company values and foster a culture of belonging and recognition; invest in leadership and self-growth through continuous improvement, learning, and development.
• Oversee receiving, physical inventory, and shipment of products.
• Manage internal and external customer requirements for the delivery of products.
• Manage and direct performance and outcomes of staff, communicating performance expectations and holding staff accountable.
• Interview, hire, schedule, assign work to, and evaluate work performance of staff directly supervised.
• Oversee facilities maintenance and upkeep.
• Prepare and deliver accurate metrics and reporting to management.
• Provide forecasting requirements for staffing and equipment.
• Demonstrate leadership of company Quality and Service Excellence initiatives.
• Drive organizational effectiveness and Service Excellence by developing processes, leading teams, enabling a highly motivated work environment, and creating innovative approaches for improvement.
• Perform other duties and projects as assigned.

Competencies you possess:

• Service Excellence
• Results, Action Oriented
• Accountability and Responsibility
• Teamwork and Collaboration
• Managerial Courage
• Organizational Savvy
• Strategic Ability
• Inspiring & Motivating Others

What you'll need:

• Work Experience: 5 years' experience working in a distribution or warehouse with 3 years' experience in distribution/warehouse supervision, lead or management role.
• Education: High School Diploma or equivalent.
• Analytics/Computer
  
  Skills:
  
  Prior experience with Microsoft Office; proficiency with MS Excel.
• Organization
  
  Skills:
  
  Excellent organizational skills; ability to multi-task and shift priorities as needed.
• Cross-functional
  
  Skills:
  
  Works well cross-functionally; provides excellent internal and external customer service.
• Communication
  
  Skills:
  
  Ability to communicate well with all levels of the organization; excellent negotiating skills; strong presentation skills; strong interpersonal and customer service skills; high discretion with sensitive and confidential information.
• Leadership: Excellent mentoring, coaching, and people management skills.
• Physical, Mental and Visual
  
  Skills:
  
  Ability to see/sit/stand/walk/talk/hear; ability to lift/move/carry up to 50 lbs; ability to stand for 8 hours a day; ability to climb stairs and step ladders, bend, stoop, crouch, and kneel.
• Physical Environment: Exposure to temperature conditions prevalent at the time; noise level consistent with that of a distribution center.

Qualifications we prefer but don't require:

• Education: Bachelor's degree in distribution, supply chain, business, or related field.

The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.

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