Receptionist, Administrative​/Clerical

About H&R Block

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities worldwide. We are committed to a high‑performing, connected culture where everyone belongs, and we are constantly improving through our Block Next strategy—focused on innovation, client experience, and sustainable growth.

You’ll inspire people to make confident, informed decisions about their lives, careers, and finances while building enduring client relationships. Your role will center on wow‑ing clients now and in the future.

• High school diploma or equivalent
• Flexibility to work a dynamic schedule and/or in multiple locations
• Sales or marketing experience (preferred)

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the most suitable tax professional for their needs
• Schedule appointments per client preferences
• Ensure all client needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Complete other duties as assigned

• Experience in a fast‑paced environment
• Prior customer‑service experience
• Ability to multi‑task and manage time effectively
• Strong organizational and time‑management skills
• Computer proficiency, including Microsoft Office

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You, to build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Additional eligibility benefits:
  Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan

We remain dedicated to building a connected culture where trust, care, and connections guide our work. You will work in an exceptional environment recognized worldwide on best‑company lists, surrounded by colleagues committed to mutual growth and support.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.