Branch Manager​/Customs Broker

Are you ready to join a Global Leader in the Freight Forwarding and Contract Logistics field, who knows their employees are their greatest strength?

LOGISTEED-America is on a mission to deliver high-quality transportation and logistics services and help make the world a better place for generations to come. We are looking for a Licensed Customs Brokerage Branch Manager to join us on this mission!

WHO WE ARE:

Founded in 1950, LOGISTEED-America is part of a global network of companies providing transportation and logistics services including ocean & air freight transport, contract logistics, customs brokerage, supply chain management, and more.

Summary

The Brokerage Branch Manager role oversees the Import and Customs Brokerage process, either directly or indirectly through direct reports, and ensures compliance with U. S. and foreign government laws and regulations. Customs Brokerage license required for this position. The Brokerage Branch Manager must possess an up-to-date knowledge of topics such as government trade regulations, international tariffs, insurance requirements, and restrictions regarding shipments.

Working closely with the Sr. Director of Freight Forwarding, the Brokerage Branch Manager will be responsible for achieving business objectives, managing import/brokerage operations staff, and performing in a fast-paced, import/brokerage operations environment, while positively contributing to the success of the team.

Qualities

• Ethical with sound business judgement
• Leadership, management, and interpersonal abilities to oversee the organization
• Possesses a passion to help team members
• Possesses a strong focus on the human capital and its impact to the success of the organization
• Visionary
• Strong customer relations
• Detail-oriented
• Reliable, follows through on commitments
• Strong process and planning orientation
• Goal-oriented, task driven
• Enjoys being part of a team as well as leading one
• Balances team’s needs with goals of organization
• Ability to delegate to the right team members and the experience to know when to lead and when to delegate
• Outstanding written, verbal, presentation and organization communication skills

Essential Duties & Functional Responsibilities Required

Required Knowledge Skills & Abilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions

• Ensure area housekeeping requirements are met
• Abide by all OSHA rules and LOGISTEED America, Inc. safety practices
• Meet established procedures and productivity, safety and quality standards
• Meet attendance & punctuality standards
• Communicate both orally and in writing in a clear and concise manner
• Provide excellent customer service to internal and external customers
• Classify commodities for importation and provide advisory tariff numbers to external customers when required
• Guide customers through Customs requirements and processes by preparing and submitting documents, determining tariff and duty payments, and navigating regulatory requirements
• Ensure all government (U.S. and other) required forms and information is compliant and properly submitted to the required agency
• Resolve customer problems accurately and professionally
• Help importers understand and meet the rules and regulations established by the federal government
• Educate customers about Customs regulations, international tariffs, shipping restrictions and insurance requirements
• Work closely with other departments including sales to pursue new sales leads, discuss, and sell various services with current clients
• Process post entry work including ruling requests, CF 28’s, PSCs, protests, and drawbacks
• Provide written and oral instructions to direct reports; assign duties and review work for accuracy and conformance to the Company’s policies and procedures
• Ability to travel domestically and…