VP Branch Manager

About Columbia Credit Union

Columbia CU is a full‑service financial institution with $2.3 billion in assets, over 100,000 members, and a commitment to "Making Life Better" in the communities we serve. Since 1952 we have earned several local community recognitions.

• Best of Clark County Award / The Columbian – 2008‑2025
• Best in Business Award / Vancouver Business Journal – 2013‑2024
• Corporate Philanthropy Award / Portland Business Journal – 2017‑2025

The most trusted, respected, and sought‑after financial institution, providing innovative solutions and support for our employees, members, and the communities we serve.

Bringing people together to make life better for themselves and their communities.

• People – We have a passion for helping each other and our members.
• Community – We have a passion for contributing to the success and growth of the communities we serve.
• Financial Wellness – We have a passion for providing the financial education, tools and assistance that create financial wellness and stability for our organization, each other, our members and the communities we serve.

• 100% paid medical, dental, and vision for employees – eligible the 1st of the month following hire date.
• Accrued PTO, accrued extended sick time, and 11 paid bank holidays.
• 401(k) match – 100% match up to 6% employee contribution.
• Tuition assistance.
• And more!

This position is responsible for ensuring a Level Three Branch meets or exceeds its goals for production, sales and service, and member‑market growth. The incumbent promotes Columbia Credit Union’s sales through a "service initiative" and effective sales management, implements staff and leadership development plans, ensures regulatory compliance, communicates critical information between upper management and staff, and advances the Credit Union’s strategic direction.

• Comply with internal controls and federal/state laws, including currency transaction reporting and the Bank Secrecy Act.
• Hire for vacancies and maintain adequate, competent staffing.
• Maintain effective employee relations and a highly motivated staff.
• Oversee adequate staffing for efficient branch operation.
• Coordinate with Business Banking and Business Development to achieve sales and member growth goals.
• Manage branch security and safety; train staff on security and robbery procedures.
• Actively call on existing and prospective members, exploring needs and cross‑selling products and services.
• Process all member transactions and requests (e.g., computer operations, coin machine, ATM, drive‑up, vault).
• Open new accounts, process and book loans, and operate a teller window as needed.
• Perform signature guarantee as required.
• Seek opportunities to represent Columbia through volunteerism and community involvement.
• Serve as greeter when needed to assist members entering the branch.
• Mentor Assistant Branch Manager and, when authorized, oversee Level I and II Branch Managers.
• Monitor key products and sales to ensure profitable, sound business practices.
• Promote and support a cross‑selling environment and train employees accordingly.
• Evaluate staff performance and ensure quality of service to members.
• Monitor branch productivity (transaction/loan volume, sales, new accounts).
• Participate in special projects as assigned.
• Perform other branch functions/duties as necessary.
• Recommend, implement, and supervise the branch budget.
• Research the branch market area to develop effective sales techniques that generate new accounts, deposits, and loans.
• Participate in continuing education and training.

• BM I: 6 years of financial institution experience; 1 year supervisory experience preferred.
• BM II: 6 years of banking/credit union experience; at least Level 1 Branch or Higher supervisory experience, with 2 years as Branch Manager or 4 years as Assistant Branch Manager.
• Bachelor’s degree or equivalent combination of education and experience.
• Demonstrated ability in a "sales through service" environment.
• Coaching and communication skills at all organizational levels.
• In‑depth knowledge of products and services.
• Maintains Notary and CL/CD licenses.
• Proficient in Word and Excel.
• Current NMLS license or ability to obtain upon hire.
• Required lending experience.
• Thorough knowledge of all federal and state laws and regulations pertaining to financial operations and personnel.

$80,170.00 – $85,000.00 per year

Equal Opportunity Employer/AA

Must be 18 or older to apply