Systems Lead, IT Project Manager, IT​/Tech

Base pay range

$/yr - $/yr

Ascendion is a full service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.

We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:

• Build the coolest tech for the world’s leading brands
• Solve complex problems – and learn new skills
• Experience the power of transforming digital engineering for Fortune 500 clients
• Master your craft with leading training programs and hands‑on experience

Job Title:

Systems Lead

We are seeking a Technical Lead / Manager to oversee operations, infrastructure management, and transformation programs. This role combines strategic leadership with hands‑on technical expertise in systems engineering, ensuring operational excellence, reliability, and scalability across enterprise environment.

• Lead strategic NOC transformation initiatives:
  Define scope, objectives, success metrics, and deliverables.
• Plan and manage projects end‑to‑end:
  Develop timelines, allocate resources, and track progress against milestones.
• Establish governance and communication frameworks:
  Drive stakeholder engagement, reporting, and executive updates.
• Champion automation and AI‑driven initiatives for operational efficiency.

• Lead and mentor a team of 8+ engineers managing system and server operations.
• Oversee ticketing workflows and ensure timely resolution of issues.
• Manage and maintain Windows Server environments, including Active Directory (AD).
• Administer and troubleshoot Hyper‑V and VMware virtualization platforms.
• Ensure high availability and performance of infrastructure systems.
• Collaborate with cross‑functional teams to implement best practices for system security and scalability.

• Ensure adherence to GDPR/DSR and ITIL best practices.
• Manage budgets, risks, and compliance across programs.
• Deliver dashboards and KPI summaries to leadership for visibility and decision‑making.

• Minimum 10+ years of engineering or IT leadership experience, preferably in NOC, distributed systems, or cloud service infrastructure.
• Bachelor’s degree in Computer Science, Information Technology, or related field (preferred).
• Proven experience managing large‑scale transformation programs and infrastructure operations.
• Strong knowledge of ITIL best practices and governance frameworks.
• Expertise in Windows Server administration, Active Directory, and virtualization technologies (Hyper‑V, VMware).
• Experience with scripting and automation tools (Power Shell, Python).
• Familiarity with monitoring and ITSM tools (Datadog, Splunk, Zabbix, Grafana, Jira).
• Understanding of network infrastructure and cloud environments (Azure).
• Excellent stakeholder management, communication, and leadership skills.
• Ability to manage budgets, risks, and compliance.

The salary for this position is between $100,000 to $112,000 USD annually. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Long‑term disability insurance
• Short‑term disability insurance
• 5 personal days accrued each calendar year. Paid time off benefits meet the paid sick and safe time laws that pertain to the City/State.
• 10‑15 days of paid vacation time
• 6 paid holidays and 1 floating holiday per calendar year
• Ascendion Learning Management System

Want to change the world? Let us know. Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let’s talk!

Mid‑Senior level

Full‑time

• Technology, Information and Internet