Operations Manager Behavior Health - Beh Health OP

Operations Manager, Behavioral Health – OP

Join to apply for the Operations Manager, Behavioral Health – OP role at Peace Health

Full Time, 1.00 FTE, Day position. Salary $47.34 – $71.00/hr (dependent on education, training, experience, and other factors).

Relocation assistance may be available.

Vancouver, Washington – look any direction and the scenery is astounding! Snow‑capped mountains, nationally protected evergreen forests, the waterfall‑laced Columbia River gorge, and rugged Pacific‑coast beaches – all within a short 90‑minute drive. The northwest is a dream come true for outdoor enthusiasts. Against that magnificent backdrop, Vancouver and neighboring Portland, Oregon offer all the best amenities of city living. What makes our area so special?

A thriving arts scene, varied professional sports teams, unique neighborhoods, and a wealth of diverse culinary destinations.

Under the direct supervision of the Managing Psychologist/Clinical Manager of Behavioral Health, the Operations Manager of Behavioral Health provides leadership, coordination, and data to the outpatient programs to manage the program. The role is responsible for the supervision of clinical staff to maximize production and for various forms of data to improve and emphasize efficient clinical practice. The Operations Manager must prioritize the clinical practice as well as operations to develop exceptional, trauma‑informed, and evidence‑based care.

They coordinate the day‑to‑day functions of the clinic/program ensuring that departmental goals are achieved, timelines are met, and service excellence is provided in all aspects of work. Scope of work includes program implementation, quality improvement, quality assurance, and program strategy.

• Demonstrates Peace Health’s mission, purpose, and core values in everyday language and contacts with internal and external stakeholders.
• Acts as the clinical authority of the program and establishes clinical systems and standards of care from a culturally accountable and trauma‑informed lens.
• Maintains proper operational controls, administrative and reporting procedures, and systems to meet and exceed the clinical and financial goals of the clinic/program.
• Manages all clinic staff: assigns tasks, schedules, approves time off, provides training, direction, performance evaluations, and counseling as appropriate.
• Communicates continually with community partners and key stakeholders to ensure continuity of care for persons served.
• Ensures program functions smoothly within the larger behavioral health system by building and maintaining relationships across related programs in the network.
• Oversees documentation by clinical staff and is responsible for adherence to State and County documentation requirements. Provides regular clinical supervision and evaluation of assigned staff. Conducts and facilitates regular meetings and huddles to ensure efficient flow of information and timely resolution of organizational or procedural problems.
• Maintains current knowledge of all matters related to clinic operations, including managed care, patient billing, confidentiality protocols, and disseminates information to staff on a regular and timely basis, providing training on these areas to newly hired staff and serving as a resource and facilitator for ongoing training.
• Provides regular reports to the Managing Psychologist/Clinical Supervisor and Director of Services Lines – Behavioral Health to ensure efficient and effective operations of the clinic/program. Compiles statistical information as necessary or as requested.
• Maintains a functional understanding of WAC & RCW Mental Health codes, billing principles, and clinic management strategies.
• Performs other duties as assigned.

• Master’s Degree in Business, Public Administration, Social Work, Counseling or related field from an accredited college or university.
• Minimum of 4 years of increasing responsible leadership experience in the development and/or administration of behavioral health services; including at least one year of significant responsibility for personnel and clinical services.
• Minimum…