Billing Specialist

** BILLING SPECIALIST
** Audigy has been named one of
* The Oregonian’s 2025 Top Workplaces* — a recognition that reflects our people-first culture and our shared drive to do meaningful, impactful work every day.

At Audigy, everyone contributes to a bigger mission: helping our members and their teams achieve their personal, professional, and financial goals through business success. We’re passionate about unlocking potential — in our members, in their teams, and in ourselves. Our success is built on empowering others to grow, thrive, and reach new heights. That’s why we’re committed to being an employer of choice — a place where you can do great work with great people and make a real difference.
** Culture
* * We’re looking for someone who’s not just willing but
* excited* to be part of a professional, people-first culture. As a member of the Billing Team, you’ll embody the values we hold high: teamwork, resilience, and strategic thinking. You take pride in delivering exceptional work, love collaborating with others, and believe that when one of us wins, we all win. At Audigy, whether we’re celebrating success or learning from challenges, we do it together.

If you’re ready to join a Top Workplace that’s making a real impact and changing lives — we’d love to meet you. Apply today!
** Compensation & Benefits
** We’re proud to offer a comprehensive package designed to support your personal, professional, and financial goals:
* ** Competitive pay:
** Hourly rate of $22.00–$24.00 per hour, dependent on experience.
* ** Health & wellness:
** Robust medical, dental, and vision coverage, plus a free membership to Cascade Athletic Club
* ** Financial security:
** 401(k) with a generous company match
* ** Work-life balance:
** Generous PTO and paid company holidays
* ** Life & family benefits:
** Paid parental and family leave, daycare Flexible Spending Account, and a hearing instrument benefit
* ** Professional growth:
** Education reimbursement to support ongoing learning
* ** And more ways we invest in you:
** Additional perks and programs designed to support your well-being and success
*** This is a hybrid position that requires occasional in-office work. Candidates must reside in the greater Vancouver-Portland metropolitan area.
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* POSITION SUMMARY:

** As a Medical Billing Specialist, you will play a critical role in ensuring accurate and efficient billing processes for our members within the hearing care industry. Leveraging your strong attention to detail and at least three years of experience in billing for primary care or specialty medicine, you will be responsible for managing accounts receivable, investigating and resolving insurance claims, and supporting our commitment to outstanding customer service.

You will collaborate with a dedicated team in a fast-paced environment and contribute to our mission of helping members achieve their goals.
** PERFORMANCE OBJECTIVES:
*** Extracts all information needed to complete daily billing process from patient records.
* Operates computer and uses various billing systems and software to transmit clean claims to third-party payers nationwide.
* Inputs data and transmits insurance claims accurately, either directly or through billing software.
* Follows up with insurance companies and ensures claims are paid/processed.
* Resubmits insurance claims that have received no response, are not on file, or have been denied.
* Works with other staff to follow up on accounts until zero balance.
* Answers routine inquiries related to claim status and account balance.
* Maintains required billing records, reports, and files.
* Answers telephone, documents call notes, and provides actionable and accurate billing information.
* Communicates effectively with practice staff and third-party payers regarding payment policies and financial obligations.
* Participates in educational activities and enhances knowledge and skills to keep up to date of current coding changes, fee schedules, and applicable state and federal programs as they relate to claim submission.
* Observes policies and procedures related to federal privacy regulations, health records, release of information, retention of records, and…