Customer Service Representative - Part time

Customer Service Representative – Part Time – Salmon Creek Indoor Sports Arena

Salmon Creek Indoor Customer Service Representatives are vital to the success of our businessමු. As the face of Salmon Creek Indoor, they help give customers the best possible experience by providing exceptional service. They are knowledgeable in all aspects of our programs and enjoy interacting with others. Whether it’s answering questions in person, making phone calls, checking in players, booking birthday parties, or just working the counter, our hosts know how to get it done—and have fun while they’re doing it.

Salmon Creek Indoor is a family‑run business dedicated to family fun. We offer great soccer leagues and classes year‑round.

• SIMPLE IRA with employer match (upon eligibility)
• Referral program
• Opportunity for advancement
• Fitness‑casual dress code
• Free Membership
• Bonus based on performance
• Company parties
• Employee discounts
• Flexible schedule
• Free uniforms
• Training & development
• Competitive wages
• Paid training
• Paid sick time

• Become well‑versed in all Salmon Creek Indoor offerings to provide outstanding customer service.
• Collaborate with customers to answer questions and problem voters.
• Effectively and professionally communicate with customers in person, on the phone, and by email.
• Assist with sales of programming and customer memberships.
• Accurately process transactions, both cash and credit cards, using our Point of Sale and Scheduling platforms.
• Serve food, beverages, and concessions (MAST permit required; training provided; 21+ to serve alcohol).
• Manage front‑desk appearance with stocking, facing, and rotation of inventory.
• Help maintain a clean facility.

• Team players who are enthusiastic, reliable, detail‑oriented, and willing to go the extra mile for all customers.
  
  Build rapport with all customers and families.
• Multi‑task and manage time effectively.
• Know how to have fun on the job.
• Previous customer service experience is preferred but not required.
• Undergo a background check.

• Priority:
  Friday, Saturday, & Sunday Evenings
• Weekday Evenings

Part‑time

Entry level

Other