Merchant Bankcard Business Development Officer

Join to apply for the Merchant Bankcard Business Development Officer role at Riverview Health.

We are seeking a dynamic, results-driven professional to join our team as a Merchant Bankcard Business Development Officer within the Banking industry. This role combines merchant service expertise with strategic business development to drive client acquisition and growth. As a key player, you ll build lasting relationships with business clients, offering tailored Merchant Services to meet their financial needs while actively expanding the client base through innovative business development efforts.

We are looking for someone who thrives in business-to-business (B2B) environments, excels in outside sales, and is motivated by the challenge of growing portfolios. You ll prefer being out in the field, cultivating opportunities, rather than behind a desk. This position combines client-centric Merchant Service expertise with an entrepreneurial spirit to identify and capitalize on new market opportunities.

The salary for this role will be between $85,583 and $126,663. The specific salary offered will depend on several factors including but not limited to applicant’s skills and prior relevant experience. Hired candidate may be eligible for healthcare benefits, 401K plan, short term and long-term disability coverage, life insurance, vacation and sick time, educational assistance, and several holidays. Certain roles are eligible for additional rewards.

• Actively prospect and source new merchant service for business and non-profit organizations
• Identify opportunities for deposit and treasury management prospects and clients with the goal of referring to internal partners
• Foster relationships with potential clients to support the growth of the portfolios
• Lead the end-to-end sales process for business development with regards to Merchant Services
• Develop and nurture strong, trust-based relationships with business clients, acting as their go-to merchant advisor
• Drive business growth by identifying new opportunities and actively generating leads through networking and industry engagement
• Provide in-depth financial analyses and strategic advice to clients to optimize their cashflow
• Collaborate with internal teams (relationship management, branch partners, treasury BDO, risk, product development, and others) to deliver tailored merchant solutions and exceptional service
• Stay informed on market trends and innovative practices in merchant bankcard
• Manage client portfolios, ensuring performance and profitability while identifying opportunities for expansion
• Analyze merchant bank card statements to create comparisons and set pricing to offer competitive solutions to clients or prospects while maintaining bank profitability and service levels
• Possess and maintain expert knowledge on all deposit and merchant bank card services
• Inform and educate clients regarding all Merchant Bankcard and deposit products and services and assist clients in selecting the most appropriate services for their needs
• Act as liaison between clients and Riverview Health service areas
• Provide quality customer service and problem resolution
• Contribute and provide feedback for the development of products and services to maintain a competitive position in the market
• Represent Riverview Health at industry events, fostering connections to promote growth and brand visibility
• Promote a favorable image of Riverview Health in all business activities within the community

• Lead company-wide programs, presentations, and training sessions aimed at improving sales strategies and outcomes
• Stay informed of new and evolving Merchant Bankcard products and services to deliver relevant and precise information to clients and team members, with a focus on driving sales growth
• Identify and pursue opportunities to cross-sell and refer Treasury Management to meet client needs and achieve sales targets
• Actively participate in ongoing training programs to enhance product knowledge and sales techniques for merchant bankcard
• Engage in continuing education…