Program Support Specialist

2 days ago Be among the first 25 applicants

This range is provided by ACS Professional Staffing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$27.63/hr - $36.19/hr

ACS Professional Staffing is looking for an employee to work on-site with our client. This Program Support Specialist 1 will manage reports and dashboards, process invoices and data in enterprise systems, and coordinate inventory and asset lifecycle tasks. This role will provide customer service, support scheduling and travel, and ensure accurate records and compliance. Requirements include 3+ years in operational support, advanced MS Office and SharePoint skills, high-volume data entry, and strong attention to detail.

This full‑time position is located in Vancouver, WA.

Pay Rate: $27.63 - $36.19

• Paid holidays: 11
• PTO: Starting at 10 days
• Sick Leave: Up to 56 hours per year (prorated based on start date)
• EAP: Employee Assistance Program
• Benefit Options Available: Medical, Dental, Vision, FSA, DCA, LPFSA, HSA, Group Life/AD&D, Voluntary Life/AD&D, Voluntary Short‑Term Disability, Voluntary Long‑Term Disability, Voluntary Critical Illness, Voluntary Accident, Hospital Indemnity, 401k (immediately eligible for employee and employer contributions – employer match up to 4%)
• Other benefits include the following: Calm App, Life Balance Discount Program

• Serve as Point of Contact (POC) for assigned routine reports and metrics (e.g., Load Lists, weights and measures, Negotiated Sales, Donations, transfers).
• Create and maintain NSL/NSLM reports using systems such as Asset Suite and Hyperion.
• Generate ad‑hoc reports for managers and project teams as requested.
• Design, create, and maintain SharePoint sites, views, lists, libraries, and reports.
• Develop charts and graphs summarizing and analyzing data for dashboards or management distribution.
• Perform daily data input from invoices into People Soft and Asset Suite; verify data integrity.
• Review weekly aging reports from finance to confirm invoice/payment accuracy.
• Receive, reconcile, and process Accounts Payable invoices for manager approval (Haz‑mat, scrap, disposals).
• Process Accounts Receivable invoices, statements, and checks; create PDF binders for documentation.
• Create invoices for payments in People Soft; update dashboards and internal filing systems.
• Post payments in IRAM inventory system; reconcile sold inventory monthly and resolve discrepancies.
• Create Negotiated Sales tickets and assign contract numbers; maintain electronic files.
• Manage Customer records in IRAM Customer Maintenance.
• Process E‑Recycle and Scrap Metal program documents; schedule pickups and coordinate with vendors.
• Validate auction sales and reimbursements; reconcile inventory monthly.
• Create transportation requests for excess truckloads and notify dispatch.
• Manage Vehicle & Equipment Program: create IRAM records, request work orders, and prepare SF97 forms.
• Administer IRAM Inventory System: approve users, maintain records, reconcile inventory, and create ad‑hoc reports.
• Provide technical expertise for Sunflower Systems excess property process; resolve inventory discrepancies.
• Coordinate with Transportation, Inventory Team, and Account Executives for deliveries, shortages, and urgent needs.
• Handle customer service walk‑ins, urgent requests, and inventory inquiries.
• Process transfers, emergency stock removals, and material reallocation.
• Maintain assembly diagrams and documentation; process on‑demand picks and stock requests.
• Provide confidential administrative support; act as liaison between staff and other work groups.
• Process personnel actions in HRMIS; create visitor access requests; review vendor lists.
• Greet visitors, answer calls, and route inquiries per policy.
• Assist in drafting Standard Operating Procedures and implementing process changes.
• Review travel expenses in Fieldglass; ensure compliance with federal guidelines.
• Serve as Conference Room Support liaison; assist with scheduling and setup.
• Maintain desk reference manual and track training deadlines.
• Schedule interviews and meetings; prepare access…