Warehouse Customer Service; BC

Warehouse Customer Service (Full Time), Vancouver, BC

IDN Company: IDN-Canada

Title/Position: Warehouse Customer Support

Type of Position: Full-Time

Location: Vancouver, BC

Residency: Must be a Canadian Resident

Company Overview: IDN-Canada is a leading security and door hardware distributor providing security products, access control solutions and more to security professionals across Canada. We are currently seeking candidates to join our Burnaby, BC team.

• Shipping/receiving orders and transfers
• Stocking & organizing products
• Assisting in regular stock counts
• Executing daily branch functions for productions and warehouse: loading/unloading transport, arranging deliveries, customer pickups, picking orders, putting away stock, cleaning, etc.
• Entering transactions into computer systems
• Performing basic order entry, addressing product or service concerns, answering questions, and building customer relationships
• Supporting and working with all other branch personnel

• Strong verbal & written communication skills in English
• Positive attitude and dedication to ensuring customer satisfaction
• Ability to lift up to 50 lbs and perform repetitive tasks daily
• Comfortable in a computerized environment
• Keen attention to detail
• Ability to work independently with minimal supervision as well as working in a cohesive team environment

Full-time position. Typical hours are Monday to Friday, 8:00am to 4:30pm.

Due to the nature of our business and products carried, candidates must be bondable with no criminal record. Must be legally authorized to work in Canada.

IDN-Canada is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at IDN-Canada are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by the laws or regulations in the locations where we operate.