Field Services Technician

Indigo Park is seeking a motivated and detail-oriented professional to join our operations team. This is a dynamic role for someone who thrives in fast-paced environments, enjoys solving technical challenges, and takes pride in keeping systems running smoothly.

Pay rate: 23$/h-24$/h

• Pay Station and equipment maintenance:
  Perform routine maintenance and troubleshooting on pay stations and parking equipment to ensure they function efficiently. Address any issues promptly to minimize downtime. Implement solutions efficiently and effectively to ensure continuous operation.
• Shipping and Receiving:
  Shipping and receiving equipment such as pay stations and other items. Ability to lift and move equipment onto and off pallets.
• Parts replacement:
  Identify faulty parts in equipment and replace them with new components to maintain optimal performance.
• Inventory Control:
  Maintain accurate inventory records of pay station components and equipment parts. Replenish inventory as needed to ensure uninterrupted operations.
• Rate table management:
  Collaborate with the team to update and maintain rate tables, especially during events and promotions, and coordinate with relevant teams to ensure timely updates, ensuring accuracy and consistency across locations.
• New Locations Setup:
  Participate in planning, preparing, setting up, configuring, and coordinating new locations by assisting with equipment installation and system configuration and ensuring all components are operational before launch.
• System Operations:
  Learn and operate various systems and software used in daily operations and support and train team members as needed.
• Collaboration:
  
  Work closely with teams across different areas, including the lower mainland, Vancouver Island, and BC Interior, to achieve common goals and deliver exceptional customer service.

• Technical Aptitude:
  Ability to understand and troubleshoot equipment and software issues; previous experience in a technical support role is an asset.
• Organizational
  
  Skills:
  
  Strong organizational skills to manage inventory, coordinate schedules, and prioritize tasks efficiently.
• Communication
  
  Skills:
  
  Excellent verbal and written communication skills to liaise with contractors and service providers, collaborate with team members, and provide clear instructions.
• Adaptability:
  Flexibility to work in a fast-paced environment and adapt to changing priorities, schedule needs, and circumstances.
• Team player:
  Demonstrated ability to work collaboratively in a team environment, fostering a positive and supportive work culture.
• Geographical Flexibility:
  Willingness to travel and work across different regions as required.
• Ability to Lift Moderate Weight:
  Capable of lifting moderate weight as required for handling equipment and materials.
• Must Possess a Vehicle: A company car is not provided. Candidates must have their own vehicle to travel between locations.
• Class 5 Driver's License with a clean driving record.
• Open to All Backgrounds:
  We encourage candidates from diverse backgrounds to apply. What matters most is your willingness to learn, adapt, and contribute to our team.

Successful candidates must provide a Criminal Background Check and a clean Driver’s Abstract. A valid driver’s license is required.

Indigo Park Canada is the leading provider of parking, transportation, logistical and consulting services with over 1000 locations in Canada. Our Company’s activities cover the entire mobility and parking value chain: on-street parking facilities and related services; a comprehensive digital offering; parking enforcement and management of public spaces; soft mobility and last-mile logistics, optimizing the use of available space to serve the city and its citizens.