Airport Ramp Agent

Join to apply for the Airport Ramp Agent - FULL TIME role at Million Air.

Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co‑workers, and teammates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and complement the entire team.

• Is the customer #1 with you?
• Are you a positive, up‑beat person?
• Do you have an inner need to do things right in a timely fashion?
• Do you insist on working safely and efficiently?
• Are you known for your reliability and dependability?
• Do you have a burning desire to be the best at what you do?
• Are you excited to provide a level of customer service unrivaled by the competition?
• Do you enjoy working outside?

• Greet incoming and prepare departing aircraft
• Assist in aircraft movement, placement, and storage as a wing walker
• Fulfill pilot's service requests
• Receive, store, transfer, and dispense petroleum fuel products
• Operate motorized fueling vehicles (fuel tank trucks, automatic transmission)
• Fuel and de‑fuel aircraft per requirements
• Inspect fueling equipment and vehicles – report malfunctions or inconsistencies
• Perform accurate fueling calculations
• Fuel ground support equipment (gasoline or diesel) as required
• Interact with carrier personnel
• Utilize hand‑held radios, telephones, and computers for communication
• Complete and submit all documentation associated with fueling activities
• Respond to fuel emergencies (i.e. fuel spills) utilizing emergency response cart and follow established environmental/company guidelines
• Comply with all federal, state, municipal, airport authority and carrier security requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Customer focus – naturally outgoing/extroverted
• Communicate with customers and employees in person, on phone, and through radio communications
• Must be able to operate a motor vehicle and be insurable by our insurance company (requires clean driving record)
• Strong computer skills
• General math aptitude
• Bilingual preferred
• Must be willing to work in all weather conditions
• Must be dependable and able to take direction from supervisors
• Must be able to work in a time‑sensitive, multiple shift, and team‑oriented environment

This position reports to the Line Service Manager.

This position works outside, in all types of weather conditions, and makes direct contact with both moving and non‑moving aircraft. It may be exposed to hazardous noise levels, chemicals, fumes, and machinery.

• Must be able to lift 50 pounds
• Possible exposure to hazardous noise levels, chemicals, fumes, and machinery
• Outside work in all types of weather conditions
• Position may require bending, lifting, walking, stooping, squatting, gripping, and climbing a ladder

This is a non‑exempt, full‑time position that includes shift work requiring evenings, weekends, and scheduled company holidays.

No travel is expected for this position.

• Customer service experience in the service industry preferred
• High School Diploma or equivalent
• Entry level position
• Ability to work evenings, weekends, and holidays
• Acceptable driving record
• Ability to pass a background check
• Zero tolerance drug‑free employer includes pre‑employment and random screening
• Applicant must be flexible. Able to work any shift, weekends, and holidays.

Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.

$23.50 per hour

Richmond, British Columbia, Canada

• Entry level

• Full‑time

• Management and Manufacturing

• Airlines and Aviation