Line Service Professional

Join to apply for the Line Service Professional role at Million Air

Our motto, “We are Ladies and Gentlemen, serving Ladies and Gentlemen,” is evident in every interaction with our customers, co‑workers, and teammates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and complement the entire team.

We are looking for candidates who:

• Make the customer #1 in everything you do.
• Are a positive, up‑beat person.
• Have an inner need to do things right in a timely fashion.
• Insist on working safely and efficiently.
• Are known for reliability and dependability.
• Have a burning desire to be the best at what you do.
• Are excited to provide a level of customer service unrivaled by the competition.
• Enjoy working outside.

• Greet incoming and prepare departing aircraft.
• Assist in aircraft movement, placement, and storage as a wing walker.
• Fulfill pilot's service requests.
• Receive, store, transfer, and dispense petroleum fuel products.
• Operate motorized fueling vehicles (fuel tank trucks, automatic transmission).
• Fuel and de‑fuel aircraft per requirements.
• Inspect fueling equipment and vehicles; report malfunctions or inconsistencies.
• Perform accurate fueling calculations.
• Fuel ground support equipment (gasoline or diesel) as required.
• Interact with carrier personnel.
• Utilize hand‑held radios, telephones, and computers for communication.
• Complete and submit all documentation associated with fueling activities.
• Respond to fuel emergencies (e.g., fuel spills) utilizing emergency response cart and follow established environmental/company guidelines.
• Comply with all federal, state, municipal, airport authority, and carrier security requirements.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Customer focus – naturally outgoing/extroverted.
• Strong communication skills with customers and employees in person, on phone, and through radio communications.
• Must be able to operate a motor vehicle and be insurable by our insurance company (requires clean driving record).
• Strong computer skills.
• General math aptitude.
• Bilingual preferred.
• Must be willing to work in all weather conditions.
• Must be dependable and able to take direction from supervisors.
• Must be able to work in a time‑sensitive, multiple shift, and team‑oriented environment.

This position reports to the Line Service Manager.

This position works outside in all types of weather conditions and involves direct contact with both moving and non‑moving aircraft. The position may be exposed to hazardous noise levels, chemicals, fumes, and machinery.

• Must be able to lift 50 pounds.
• Possible exposure to hazardous noise levels, chemicals, fumes, and machinery.
• Outside work in all types of weather conditions.
• Position may require bending, lifting, walking, stooping, squatting, gripping, and climbing a ladder.

This is a non‑exempt position. It includes shift work which requires working evenings, weekends, and on scheduled company holidays.

No travel is expected for this position.

• Customer service experience in the service industry preferred.
• High School Diploma or equivalent.
• Entry level position.
• Ability to work evenings, weekends, and holidays.
• Acceptable driving record.
• Ability to pass a background check.
• Zero tolerance drug‑free employer includes pre‑employment and random screening.
• Applicant must be flexible and able to work any shift, weekends and holidays.

Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.

Entry level

Full‑time

Consulting, Information Technology, and Sales

Airlines and Aviation

Location:

Langley, British Columbia, Canada