Shelter Worker Casual, On-Call

This is an evergreen posting used to build a talent pipeline for future Shelter Worker vacancies. Applications are reviewed on an ongoing basis, and qualified candidates may be contacted as positions become available.

Belkin House is a well-established emergency shelter Community Residential Facility in Vancouver, known for its commitment to offer safety, dignity, and compassionate care for individuals utilizing their services reintegration, accountability, and respect. The team plays a critical role in supporting individuals in crises and being a transforming influence in our community. transition back into the community, working closely with the Correctional Service of Canada and community partners.

Staff are part of a mission driven team that treats every client with respect, recognizing their individual experiences and strengths, while providing stability during times of crisis.

Working at an emergency shelter like Belkin House allows team members to contribute to a space where people, in vulnerable situations, feel protected, heard, and valued. Shelter workers also gain purpose through service, teamwork, and the chance to help clients move toward greater stability and hope. All while gaining valuable work and life experience.

Shelter workers support the safe, respectful, and effective operation of the shelter by monitoring guest activities, setting boundaries based on program policies, maintaining facility safety, and providing practical and compassionate support to individuals experiencing homelessness. The role upholds The Salvation Army’s mission, policies, and safety standards while contributing to a positive, structured, and supportive shelter environment.

• Monitor guest activity and maintain shelter policies and restrictions
• Conduct bed checks and safety rounds
• Maintain cleanliness, order, and safety of the shelter and grounds
• Inspect neighboring properties and safely remove paraphernalia in accordance with the Good Neighbour Policy

• Complete basic intake, orientation, and required paperwork
• Maintain accurate logbooks and incident reports
• Safeguard confidential guest information at all times

• Provide practical, personal, and moral support to guests
• Work to support guest case plans and goals
• Provide meal tickets, give access to our client clothing closet
• Engage guests in appropriate activities (e.g., games, crafts, sports)

• Liaise with external agencies and referral partners as required
• Attend staff meetings, training, and workshops as directed
• Foster a positive, respectful, and team-oriented work environment
• Perform general administrative and reception duties as needed

• Post-secondary education in Social Services or a related field, or equivalent experience
• First Aid and CPR certification
• Training in crisis intervention, conflict resolution, and mediation
• Vulnerability Assessment Tool (VAT) training.

• Minimum one year experience working with individuals experiencing homelessness
• Knowledge of homelessness, mental health, addiction, and concurrent disorders

• Criminal Record Check (Criminal Records Review Program)
• Intermediate computer skills
• Ability to work independently, manage multiple priorities, and meet deadlines
• Strong commitment to confidentiality, cultural sensitivity, and respectful practice

• Universal Precautions
• Immunization for Hepatitis B
• Vaccination against Tuberculosis.

The target hiring range for this position is $25.10 to $25.35 with a maximum of $25.60.

Casual, On-call

Applicants must be available for a variety of shifts, including days, evenings, overnights, weekends, and statutory holidays.