Senior Technician - Security

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• Install, program, configure security systems and commission, including CCTV cameras, access control systems, intrusion alarms, fence detection system, in accordance with industry standards and client specifications.
• Conduct routine maintenance, inspections, and repairs to ensure the continued functionality and reliability of security systems. Troubleshoot and resolve technical issues promptly.
• Collaborate with clients to understand their security needs, provide expert guidance, and offer solutions tailored to their requirements. Ensure exceptional customer satisfaction through effective communication and professionalism.
• Maintain accurate records (documentation) of system installations, maintenance activities, and repairs. Prepare, create, and execute detailed reports and acceptance test plans to meet SLAs, contracts for clients and internal use.
• Train clients and end‑users on the operation of security systems to maximize effectiveness and ease of use.
• Stay up‑to‑date with advancements in security technology, regulations, and industry best practices. Continuously improve technical skills through training and certifications.
• Adhere to all safety regulations and compliance standards related to security systems installation and maintenance.
• Administrative duties including project updates to Project Managers, completing and filing all project documentation.
• May be required to be “on‑call” before or after regularly scheduled hours, and/or on a day when not regularly scheduled to work.
• Utilize expertise and experience to serve as a mentor to colleagues, offering guidance in testing, fine‑tuning, and optimizing equipment for peak operational efficiency.
• Support, lead, and mentor team members.
• Design systems and layout.
• Maintain a high level of safety and professionalism.
• Lead projects at a site level and manage a team of junior technicians as necessary.
• Other duties as required.

• 5 plus years of experience in a technical role within the integrated security industry.
• Progressive experience in a technical role within the integrated security or low‑voltage industry(s).
• Programming experience (essential for senior positions).
• Ability to work 50%–70% night shift.
• Previous experience leading installations at the site level.
• Valid TQ certification.
• Strong troubleshooting and problem‑solving skills.
• Proficiency in the use of relevant tools and equipment.
• Valid Driver’s License and clean abstract.

• Vendor certification in low voltage systems (e.g., LENEL, GENETEC, MILESTONE, AVIGILON, AMAG, Keyscan, Kantech, SENSTAR, HANWHA, BOSCH, DSC, and others).
• Postsecondary training in electronics or equivalent (considered an asset).

• Proper hand and power tool operations and safety.
• Ability to solve practical problems and carry out responsibilities under minimal supervision.
• Ability to organize workload for effective implementation.
• Ability to complete projects on time and on budget.
• Ability to write simple correspondence and present information in one‑on‑one and small group situations.
• Ability to interact effectively at all levels and across diverse cultures.
• Ability to function as an effective team member.
• Ability to adapt as the external environment and organization evolves.

• Regularly required to stand, climb, walk, sit, push, pull, squat, crawl, and stoop. Use hands to finger, handle, feel objects, and type on a keyboard; reach with hands and arms; talk and hear. Specific vision abilities required: close vision, distance vision, depth perception, and the ability to adjust focus.
• Use of power tools will be required.
• May occasionally lift and/or move up to 50 pounds and may need to work at heights over 1.8 m (6 feet).

• May be exposed to outdoor weather conditions and work on job sites; may need to travel to and from job sites. Work may occasionally be in an office environment and may involve exposure to construction equipment. Noise level usually moderate. Confined space entry may be required. A high work environment may be required.

Pay Range: $36.93 ph – $52.25 ph DOE

Mid‑Senior level

Full‑time

Information Technology

Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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