CCTV Surveillance Operator - Casual Time

CCTV Surveillance Operator - Casual Time

There is an exciting opportunity to join our emerging company, Grey Owl Digital Surveillance, based in Vancouver. Reporting to the CCTV Operations Manager, you will play a pivotal role in operating the monitoring station and maintaining the safety of our clients’ assets.

• Competitive pay & a comprehensive benefits package.
• Company‑paid extended health care, dental care, vision care, life insurance, critical illness, and critical life insurance.
• Annual education allowance.
• Generous referral program.
• Fun and collaborative company culture with lots of team‑building events.
• Local discounts to restaurants, clothing stores, personal training, and more.
• Free access to a fully equipped gym.
• Friends and Family rates for our Hospitality brands.

• Conduct visual patrol verifications of assigned properties using CCTV programs and associated software.
• Investigate any and all causes of alarm conditions as indicated or flagged in the CCTV programmes.
• Activate any assigned device(s) in accordance with policy and procedure manuals.
• Perform attentive and alert surveillance and counter‑surveillance of assigned properties, assets or persons.
• Prepare and submit incident reports to senior management and location stakeholders.
• Prepare and submit reports for Crown Counsel or District Attorney as required.
• Ensure all required documentation is completed by shift end.
• Conduct escalating communications with local authorities and agencies in accordance with policy and procedure manuals.
• Ensure that emergency services are activated and correctly directed as required in response to on‑location incidents and observations.

• Ability to perform job functions with attention to detail, speed, and accuracy; prioritize, organize, and follow up; remain calm and resolve problems using good judgment.
• Observant and quick to respond to various situations while multitasking in stressful environments.
• Excellent communication skills and proficiency in reading, writing, speaking, and understanding English.
• Demonstration of initiative, personal awareness, professionalism, integrity, and confidentiality.
• Pass a background check.
• Valid BC Security Worker’s Licence.
• Familiarity with standard and emergency security operations for construction, commercial, retail, and/or residential settings.
• Familiarity with CCTV operations and associated hardware/software.

$21–23 per hour

Grey Owl Digital Surveillance is part of the Onni Group, which has been building communities for over half a century. Our success reflects our commitment to employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. We have offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws. All AI‑generated or AI‑assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI‑generated content as solely their own original work.

Please apply through the job posting link and attach your resume and any other required documents. We thank all applicants for their interest; only those under consideration will be contacted.