North America Store Design Operations Manager

Who We Are

Lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we’re in.

As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth‑focused environment for our people.

The Brand Experience Operations Team is responsible for creating, managing, and driving the process and delivery of seasonal stories, experiences, and environments that bring the lululemon brand and innovations to life for our guests across all touchpoints. In partnership with the functional leaders of Brand Experience, and in service of a clear and engaging guest experience, this team focuses on ensuring a consistent, on time, and high‑level delivery of our brand and product stories and experiences across stores, ecomm, and events.

As a key member of lululemon’s Store Design team, you are the Operations Manager who supports NA Store Design who brings teams together and makes things happen. Reporting directly to the Manager, NA Store Design Operations, you work in partnership with assigned Global Brand Experience, Store Design, Visual Merchandising, Store Development (Construction), Retail Design Innovations, and others including Openings & Optimizations, Retail Operations, and Ambassador Program partners to deliver regional store design and retail brand experience initiatives.

The North America Store Design Operations Manager is a creative and innovative team leader who can deliver best in class initiatives to support business results in our stores and community.

• Lead NA Store Design projects with cross-functional partners to completion on time and on budget.
• Own and manage accurate data attributes for NA Store Fleet for all inflight and existing stores.
• Supports retail brand experience initiative ensuring smooth roll‑outs within existing and new stores.
• Create workback schedules, budgets, and integrating a broad cross‑functional delivery.
• Create and maintain strong cross‑functional partnerships enabling connection and efficiency throughout complex projects.
• Foster Vendor Relationships (e.g. print, fabrication, install, material suppliers, signage).
• Improve Workflows by creating Processes, Roles and Responsibilities, and other resources.

• 8-10 years of project management experience.
• Ability to juggle changing priorities while maintaining a positive attitude in the face of changing deliverables.
• Must be a self‑starter, critical thinker, team player, who thrives working in a fast‑paced entrepreneurial environment.
• Strong sense of ownership and accountability.
• Experience working with Teams, Excel, Smartsheet and other project management tools.

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

Authorization to work in Canada is required for this role.

Lululemon’s compensation offerings are grounded in a pay‑for‑performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $103,500 - $135,900 annually; the base pay offered is based on market location and may vary depending on job‑related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in…