Visual Merchandiser

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* Reports to:

** Head of Visual Merchandising  
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* Location:

** Vancouver   
* Efficient monitoring and review of suitable weekly journey planners, relevant weekly reports and other necessary administration from Visual Merchandising
* Implementing set designs, plans and window schemes, ensuring brand consistency within “the look” and presentation of windows and boutique displays
* Styling and dressing of mannequins as well as window schemes making use of creative lighting for window displays
* Respecting “the codes” and recommendations whilst also making use of creativity
* Suitable ordering of the merchandising and display items
* Maximising the space and layout of the store; using available space to the best advantage
* Giving feedback to the Fashion Director and to the Boutique Managers; visiting boutiques, working with boutique sales staff to develop their understanding of the VM presentations
* Photographing the boutique windows, each wall and every display, in order to create a visual merchandising pack to send out to other boutiques (to ensure that all stores are consistent with the company brand and image)
* Implementing the designs and plans created by Paris Image Department, which may involve manual work including lifting, carrying and climbing ladders
* Effective verbal and written communication at various levels both externally
* and internally to include Line Manager(s), store teams and head office, primarily to advise and update on any queries regarding visual merchandising, presentation and promotions and any boutique issues
* To provide prompt and accurate, verbal and written information as requested by the Fashion Director
* Checking of VM schedule for information and updates as well as appropriate
* Ensure follow-ups and prompt completion of weekly activities and regular reports provided to line management
** 3.  Customer Service / Customer Experience
*** To demonstrate an appropriate and courteous manner at all times as well as adhering to rules and guidelines for all sites visited
* To ensure that the best levels of customer care are offered at all times, providing relevant support and advice to store teams regarding visual merchandising guidelines
* To work effectively with store management
* Ensure that any Client approach is facilitated in the correct manner.
* Should a client approach you for assistance; smile, make eye contact, be polite and considerate of their needs and offer to find a boutique sales consultant to assist them
* To present a smart, well-groomed personal appearance at all times, reflecting the image of the company
* In addition to being well presented, flexible and self motivated the ability to work independently, showing initiative and enthusiasm
* Timely and accurate completion of general boutique visual merchandising, administration, adhering to set procedures and policies as appropriate
* To maintain and respect company property as appropriate
* Assist with the preparation as well as attending regular events, including special events, promotions etc.
* Adhere to relevant Health & Safety as well as Security procedures and   guidelines at all times
* A minimum of 3 years experience in a visual merchandising capacity
* The ability to multi-task, communicate at all levels and manage workload by priority/deadline across several projects, while performing under pressure
* Excellent problem-solving, time management and organisational skills
* High attention to detail & creativity, in a thorough and responsible manner
* Project Management experience is an asset
* A flexible and proactive approach
* Assertiveness balanced with respect and humbleness
* A personable personality with good networking skills and valuing teamwork
* Self-motivation, enthusiasm, and a ‘can-do’ attitude
* Working knowledge of MS Office (Word, Excel, PowerPoint)
** What you would gain from this experience:
** Exceptional creation and client experience
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