Assistant Store Manager, Maje @ Oakridge Park British Columbia

Assistant Store Manager, Maje @ Oakridge Park, Vancouver, British Columbia, Canada

Assistant Store Manager, MAJE - NEW STORE OPENING!
SMCP - Sandro, Maje, Claudie Pierlot

We are SMCP, a global fashion group with brands Sandro, Maje, and Claudie Pierlot. We embody Parisian elegance with accessible luxury, focusing on sustainability and innovation across 47 countries. Our culture values engagement, inclusivity, and social responsibility, with ambitious sustainability goals by 2030.

SMCP is a forward‑thinking fashion house where innovation and sustainability combine. We grow, remain financially stable, and prioritise internal mobility. Our collections mix timeless Parisian style with a contemporary edge, allowing customers to express individuality while supporting environmental goals.

As an Assistant Store Manager you’ll lead client experience, inspire and coach your team, and drive sales. You’ll support the Store Manager in all aspects of store operations, ensuring efficiency on the sales floor and behind the scenes.

Client Experience & Service

• Exemplify exceptional client service, acting as the boutique’s primary host.
• Ensure each client receives a personalized and memorable shopping experience.
• Use selling tools effectively to enhance client engagement and satisfaction.

Sales & Performance

• Drive individual sales performance, contributing at least 20% to the store’s monthly sales plan.
• Mentor and motivate the team to achieve and exceed KPIs.
• Observe and provide feedback on client engagement, conversion rates, and styling techniques.

Leadership & Development

• Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions.
• Foster a culture of trust, collaboration, and continuous improvement within the team.
• Act as Manager on Duty, resolving client concerns with strong problem‑solving skills.

Visual Merchandising & Brand Standards

• Support visual merchandising initiatives, ensuring compliance with brand guidelines.
• Maintain a visually appealing boutique that reflects the brand’s aesthetic and standards.

• 2+ years of prior supervisory experience in a client‑focused retail environment.
• Passionate about fashion, styling, and delivering exceptional service.
• Strong communicator with a natural ability to coach and develop talent.
• Problem‑solver with a track record of setting and achieving goals.
• Team‑oriented leader who fosters a positive and motivating workplace.
• Resourceful in building client relationships and attracting new talent.
• Flexible availability, including evenings, weekends, and holidays.
• Aligned with SMCP’s core values and dedicated to growing within the brand.

Vancouver Compensation Range: $23.60—$28.60 CAD per hour.

• Competitive base hourly pay and commission structure.
• 50% shopping discount and seasonal wardrobe offering.
• Cell phone contribution.
• Enhanced health benefits, RRSP/DPSP savings plan.
• Generous paid time off, paid parental leave, and pet benefits.
• Employee Assistance Program (EAP) and MAVEN Family Planning support.
• Retail Stylist Program and continuous professional development.

Ready to lead with confidence and style? Apply today and become part of the SMCP Dream Team!