Manager, Security and Violence Prevention

Manager, Security and Violence Prevention

Requisition :45710

Organization

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam Indian Band), Sḵwx̱wú7mesh Úxwumixw (Squamish Nation), and səlilwətaɬ (Tsleil-Waututh Nation), Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveableand environmentally sustainable cities. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and engaging workplace. Working at the City of Vancouver and within the public service can be a rewarding career where you play a key role in ensuring impartial and equitable access to services, upholding ethical governance, and addressing the needs of citizens with integrity and dedication.

The Security and Violence Prevention Manager leads the development, coordination, and implementation of a security and violence prevention program, including policies, procedures, protocols, and training, across Non Market Housing, Homelessness Services, and Social Operations that considers both the need for consistency and recognition of the unique service and operating circumstances of each of these essential services. The Manager plays an integral role in the development and implementation of strategies to prevent, address, and/or reduce the risk of violence within the workplace in a way that reflects the mission and values of the City of Vancouver, supporting the physical and psychological health and safety of employees, and respects the complexities of the communities we serve.

This is collaborative work focusing on developing and implementing strategic, systematic, and behavioral approaches to security and violence prevention methodologies, including but not limited to: development of policies and procedures, development and delivery of de-escalation training, as well as incident response follow up that reflects legislative and leading practices, including ongoing efforts to ensure processes and practice are aligned with the City’s Reconciliation Framework, Equity Framework, and trauma-informed practices.

• Plans and develops, in partnership with Managing Directors, Directors, Senior Managers of Community Centres, Homelessness Services Outreach, and Housing Operations a security and violence prevention program that meets legislative requirements, responds to recommendations in the Violence Risk Assessments and which addresses both physical and psychological hazards associated with violence.
• Leads implementation of a safety, security and violence prevention policies, procedures, and practices across service operations to ensure consistent application and implementation of risk mitigation and de-escalation strategies.
• Recommends and as appropriate supports the implementation of site specific protective or corrective measures in response to Violence Risk Assessments, trends, and or incidents.
• Develops policies and procedures that support and enhance the safety, security, and prevention program and that are reflective of operational needs within appropriate resource parameters.
• Provides leadership, guidance, and expertise in the area of safety, security, and violence prevention and de-escalation across the various business units.
• Conducts security incident investigations and debriefs on an as needed and audit basis to provide recommendations to mitigate risk and prevent recurrence.
• Prepares, documents, implements, and regularly reviews site security policies and procedures, including development of Safety Plans, with onsite staff teams.
• Organizes and/or delivers education and awareness programs related to violence prevention and de-escalation and the management of aggressive behavior, as well as strategies and tools to manage potential physical and…